Toronto, Canada
215 Victoria St Suite B-3
N/A
+1 8773655552
Very helpful and informative. They take quality very seriously and don't take any shortcuts. If you want your jobs done properly, they are the right people to use. Not the cheapest, but you get what you pay for.
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Brenda answered all my questions and was very nice and professional. Will definitely come back to order mode. Thanks alot!
They cast my jewellery in a more expensive alloy without asking. I was very disappointed with the lack of communication. When asking for the silver cast I was never told that they only cast in \premium\ silver(apparently they used to cast in .925 too at some point, but got rid of that choice), which would have been nice to know considering that it wasn't something I wanted to cast my pieces in to begin with. I ended up spending over 100 extra on a casting job that I wanted done in a different alloy. Please communicate that this is the service your company provides. Some people might prefer taking their business somewhere where they can cast at .925, which is what I would have done. For me, as a person with very limited money to start a business every dollar counts. At least the pieces turned out and I can sell them for a premium...but this place really did leave a bad taste in my mouth because of the lack of communication. When I came to pick them up they gave me an \oh well\ attitude when I communicated that they had been cast in the wrong alloy. No attempt to resolve the situation either.
My experience with Ready Mounts so far was very positive, whenever I call or email them they respond quickly, they help me out wherever they can and they usually get my castings done surprisingly fast. I'm a small business but I get treated with respect there even though I don't drop thousands of dollars in orders. Another is that they work with 3D printed castable resins which is not the case for a lot of other casting houses. I hope our relationship keeps on being awesome.
My experiences have been for the most part positive, over the course of 10 years. I hope continue our relationship with this company in the years to come.
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