Toronto, Canada
1395 Queen St E
$$
+1 4164694925
N/A
Wheelchair-accessible entrance
This garden centre has quite a selection of everything you would need for your garden. It is very busy in early spring so shop on weekdays and be aware that there is only busy street parking. Right now they have quite a pile of reasonably priced Christmas trees. The owners do work very hard and are very busy so don't expect pleasantries but that does not prevent me from supporting them and getting a fair price.
like
Here was my experience ordering plants with this shop : 1. I took a few days for me to get a hold of someone over the phone. The line was either busy or going straight to voicemail. 2. When I finally got a hold of a lady at the shop; she was unpleasant, in a hurry and was of very little help to recommend the plants that I wanted. I was trying to figure out which plants were available based on their website and she kept telling me to call back. 3. I then placed the order and she asked for my credit card number and said she couldn’t give me a total of for my order. She said the invoice will be with the plants when they are delivered. I basically had no choice but to provide my cc number without being able to know the amount that would be processed (is this even legal?) 4. The plants arrived promptly (thus why I gave2 stars) 5. Out of the 4 plants, 2 were in a bad shape and 1 was basically dead with dead leaves, yellow leaves, no soil in the pot (value 60) 6. I then tried to phone in to complain but again, it was impossible to reach anyone for days. When I finally got a hold of the lady - she said I should’ve called earlier (this is all during COVID19, during phase 1). She said to send her pictures of the plants and that she would get back to me. This was 7 days ago and I never heard back. I keep calling but i get the voicemail or busy signal. Overall, I do not recommend this shop. Customer service absolutely sucks.
This place might be my favourite place to buy a plant. And it's not even because of the plants! It's the staff that keeps me coming back for more. Now, don't get me wrong- the plants are great! But...there is something about the women that run this store, with a mixture of superior plant knowledge and just plain...superiority in every other way. Not even in a typical \karen\ kind of way that usually annoys me. They are smarter than me about plants, and we BOTH know it so i always take their advice and they're always right. Fantastic Christmas trees!
My details of my experience at this place are because of that lady's review saying they were the best! And you know what? Turns out, they are the best. Thanks lady from a day ago!
Beautiful plants and very helpful staff :)
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