Thornbury, Canada
4 Arthur St W
N/A
+1 5195991154
On-site services
The best pool and spa dealer I know of. We have used many over the years in the city and up north. The service is excellent. The pricing is great. The trust is totally there. I highly recommend them.
like
Never consider using these guys. The owner is terrible at customer service and they did a terrible job of keeping our pool clean. The water made us sick and ended up leading to our heater blowing up. If I could give negative stars I would.
Great customer service. Staff very interested in helping solve Hot Tub water issues. Thanks.
Just had the absolute worst service from any company I've dealt with in the past 50 years! Tried to purchase a pool light..owner promised me multiple times that he would call me back. Not once did he call me back. I had to drop by hoping to see him in person and ask again about the light. Each time told me he would call the supplier again that they were not returning his calls and he would call me back. Still no call backs. Eventually one of the times he was not there I asked one of his store people and she was excellent and called me back as she promised. After weeks of waiting for Preston to call me with an answer I finally gave up. On my own I was able to obtain the light fixture and in spite of the terrible service I asked if Clear Choice could install the light for me. Spoke to Peter their service guy on Tuesday as to whether they could install for me this Friday. He promised to check for me and get back to me the same day. Never heard back till this afternoon via email. Not able to do as installing the light was too big a job for them and they didn't have anyone to do it. When I responded as to when they could do it and questioned it being a large job the answer came back \it just won't fit into our schedule\. Clearly didn't want to provide any service to me perhaps because I obtained the lamp from another dealer after I waited over 2 weeks for Clear Choice to get me any answer at all. Prior to this experience I purchased Kamado Joe parts and supplies with grossly overpriced prices from Clear Choice strictly due to the convenience which will not be happening. Very poor reflection on Kamado Joe for selecting Clear Choice to represent them when they have such a great product. If your' expecting a decent level of service and fair and reasonable pricing Clear Choice is clearly a Bad Choice.
In all my experiences with Clearchoice we have never had anything bad happen ,we have always had a positive experience with them ,due to the fact that is summer peak season supplies are limited and demand times are high,i would definitely not base this bad review on the company..
Deli
The best companies in the category 'Deli'
On-site services