Surrey, Canada
9755 King George Blvd
N/A
+1 8009598281
My review is in access to CRA. I have been trying for months to reach a person to assist me. You wait for 2-3 hrs to get to a screening agent. They connected me to the IT office waited another 1.5 hrs/2 hrs and 45min when the phone disconnected. That happened three times. Still have not resolved my situation. Not acceptable for a national public service. I am going to talk to my MP!
like
Finding employees on the phone or in the body is very hard and too much difficult. If you go in person there is no solution, because the security returns you, his answers is “they are busy and changing their offices.”
The staff is amazing -- they are courteous and caring. They take the time to explain everything to you, and I never felt rushed.
I would love to write a review about their service if I could ever reach someone. Trying at anytime of day results in all agents busy, queue full, good-bye. Thanks for nothing
Have tried on my days off to get ahold of someone on the phone just to unlock my account stayed on the phone 2 hrs and no answer my friend was on the phone for 6 hrs and no answer.
don,t bother trying to call,you just get a continually load of phone numbers that go nowhere ,then at the end some faceless person says were busy call back again CANADA must have the worst goverment service can never talk yo a real person ,get some tips from Amazon or Apple talk to a real person almost immediately
Phone line hardly get connected and it is always busy. People work there are rude and no customer service skills and they should not be work there. They will place you on hold until your lines cut off and you have to call back again. They will place you on hold again so you never get your answer. You will get someone answer your call if you are lucky but they will provide you an unforgettable rude and unprofessional service. This is what our Canadian paying their high taxes for , God bless our Government.
No way of confirming by phone any details concerning tax filing/general questions. The only public CRA phone # is the national 1-800 line that has a normal waiting time of 45 -60 minutes. And you have to wait at least that long. Disgusting! A one-star rating would be generous.
Deli
The best companies in the category 'Deli'