Surrey, Canada
120 176 St # 101
N/A
+1 6045381042
These Guys sent me 15,000 dollar bill from somebody else , they have a major organizational problem in the office, I was threatened that this was going to be send to collection, I spend two days back and forth until I thought it was sorted out. This happened a year ago , I just received another email trying to collect over 15,000 for importing a motor from Oregon nowhere on the customs paperwork is my name or my companies name other than the mailing address witch they somehow screwed up. Not Me , BEWARE of these people use another broker
like
Knowledgeable and great company to work with.
This is the worst customs broker i have ever dealt with. They had my paperwork 36 hrs before my driver was scheduled to arrive at the border. It took 4 phone calls to get them to even process it and then when they did finally process it they did it wrong. I would not reccomend them to anyone.
If you are a small company, don't use them to do customs clearance. They did not care about getting back the duties you double paid. No one in the company is really in charge of taking care of customer services. We ended up giving up the double paid several thousands dollars. We just wanted to stay away from them.
Nobody here seems to be concerned that their cavalier work ethic costs their customers money nor do they seem bothered by lying to avoid looking inefficient. I sent in appropriate paperwork on a Wednesday. I called Friday to check on progress and was told that it was complete. On Monday, I find out my clearance has not even been started yet. Poor service. Poor work attitude. Not indicative of a broker that will perform as they are paid to do.
Deli
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