Stratford, Canada
37 Scott St
N/A
+1 2267740368
During this past year with covid. They are incredibly inflexible with anything, theyre rude about things when there is a pandemic going on. When every other company in Canada is making impasse to help out others, access storage is hiking prices. I was skeptical of access over 2 years ago when I signed on. Since then they've done nothing but hike the prices by 100 in 2 years. They charge more than anyone in town, and could care less about it customers during this pandemic. I was flat out told when it hit that they don't care if I had a job or not. They don't make exceptions. I HAD to pay them. Hell my car loan was decent enough to push my payments off until I went back to work. My insurance payment did the same. This is literally the ONLY company I've encountered in this pandemic that could care less, as long as they get their money. I WILL BE TAKING MY BUSINESS ELSEWHERE! Its cheaper to rent a barn and use it as storage. Anyone wana go splits and save some money and have more space?!?! I could care less how clean it is if they don't even care about the ppl that pay thier wages. I can clean things up myself.
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I have now been a customer with Access Storage for two years now. Anyone who moves or downsizes, knows the benefits of having extra storage. Angela at the Stratford office is a joy to work with. I appreciate interacting with people with a good sense of humour and an affable way of dealing with all and sundry situations. Angela fits both of those criteria. I have changed units twice and both times, this was accomplished easily with her help. A Good Business and helpful staff - what more can we ask for?
Like other reviews, I wasn't 100% sure about using access initially (via a centralised call centre...) But upon meeting Angela all my worries evaporated! Totally recommend. The ease of a larger, online, larger company presence, but with levels of customer service that you typically only get from smaller companies. Units are clean and dry. Well maintained. And good security system.
I wasn't too sure about using a storage unit, but I had to store my whole house items. The cost is alittle pricey, but once I met Angela, I started to feel a lot better about choosing Access Storage. Every time I ran into Angela, be it at the office paying my rent payments monthly or seeing her at the storage place itself Angela was always smiling and refreshing! To me she made my short stay with Access Storage great. If you have a time in the future and you need to store a few items, or a lot of items, please let Access Storage be your # 1 choice. You'll be glad you did!!!!
Extremely friendly and professional. Clean, safe and hassle-free storage. Highly recommend these guys!
Deli
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