Toronto, Canada
30 Bond St
N/A
+1 4163604000
Wheelchair-accessible entrance
Today I went to this hospital to inquire about A Covid vaccine I’m quite sure there are many of us who are running around to get A vaccine I’m to young for the Astrenica vaccine I was greeted by two lovely nurses I didn’t get there names but they were very helpful and informed me of where I needed to go they even wrote down the ADRESS and phone numbers as well Lovely ladies thank you immensely for being so gracious and respectful and lovely We need more compassionate ladies like you
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I was there 2 times in 4 months because I have been incredibly sick I’m still not better my doctor on Friday (today is Tuesday) told me I needed to get back to the emergency room but the comment that was made by one of the nurses there has upset me so much that even though I need to go to the ER I feel so bad going she said “Why are you here so much we aren’t your doctor have your doctor investigate what’s wrong” then went on to tell me if I just “ate a steak” I would get better like that’s not how you speak to patients and now even though I’m WORSE I won’t go to the ER because I feel so bad Oh and she clearly didn’t know what she was talking about because I was still admitted for a week at that time You need to tell nurse they are not allowed to judge patients for why and when they come to the emergency room
I had a major fall last night after tripping over something (I wasn't at home). I injured 7 locations but the reason I came to the emergency was to get an x-ray because I think I had a hairline fracture at the edge of my right knee cap. There was searing pain when I gentle touched it. The entrance hallway is going through renovations so everything looked a little messy. An Ontario website shows this hospital's emergency department has an average 1.3h wait to see a doctor and average 2.8h (low-urgency) to complete a diagnosis. This is the times I went through: 11:02: Arrived at emergency entrance and screened. 11:08: Patient intake. 11:12: Triage. Strangely they screen you again! 11:16: Waiting in Yellow Zone. 11:25: Waiting in examination room. 11:46: Doctor came in to examine. Doctor said no fracture but I really wanted an x-ray. 12:05: Went to x-ray. No waiting. 12:14: Finished x-ray. Waiting for doctor to tell me results. 12:38: Doctor told me there is no fracture. I was lucky to come on a day and time when they were not so busy. Overall, all staff were cordial. The waiting areas had plexiglass between each chair except in the x-ray waiting room. The x-ray bed and lead shield were cleaned after use. There is free WiFi everywhere I went inside the hospital. The hospital is wheelchair accessible. 2021-010 If you like my review, please give my review a thumbs up and click on my profile pic (at the top, on a mobile/cell phone), and click on "Follow"). Thanks.
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