St. John's, Canada
183 Kenmount Rd
$$$
+1 7097384285
N/A
Wheelchair-accessible entrance
The worst customer service I've experienced anywhere in Newfoundland. It's like the guy behind the counter enjoys being rude without provocation. Everyone else I encountered at this location seemed to be very annoyed they had to do a job.
like
After seeing and hearing bad things about this uhaul branch i was timid. Has 0 issues from beginning to end with the process and found them easy to deal with and generally nice. Would use thier services again.
Very disappointing experience. I tried to resolve a disputed charge with associate Leonard Mackey and he was extremely unhelpful and unprofessional. Not to mention terrible grammar. I had to work with the national call center to resolve my issue since Leonard would not even make an effort to provide customer service. I wish 0 stars was an option
The truck door won't close. It was stuck open behind the black foam/rubber stopper. If you use their truck make sure you are careful with the latch. The design for the latch and the stopper is really bad and this can happen to anyone (see pic). When I called roadside assistance, they said it will cost me money if it is not a \Mechanical Failure\. I don't know what exactly falls under that category. I ended up spending 4 hours trying the door to close. I went to the U-Haul at Kenmount road. They said that I can empty the truck and bring back the truck for a different one. I had already loaded up my truck and to unload and load again would have taken me hours of hard-work, so that was not really an option. ***Check the door and the latch system if you use their trucks.*** ***I have used their trucks before and had good experiences.*** Eventually, a friend was able to close the door after a lot of work.
I have never experienced customer service or have been spoken to as badly as I have the past 2 days dealing with Chris. Chris was by far the rudest employee/person I seen. I wouldn’t speak to a dog the way he spoke to me. I literally created a account just because of the situation to write a review. When I asked Chris for a number for head office he told me that he can’t give that number out. A business doesn’t have the phone number to its own head office?
Deli
The best companies in the category 'Deli'