St. Catharines, Canada
94 Dunkirk Rd Unit 11N
N/A
+1 9053975050
We ordered window screens for our home. When we placed the order and gave the deposit we were told it would be 3 months. It ended up taking 6 months to get the screens. When the screens FINALLY arrived we were sent a final invoice, which we paid. We then received a request for more money. There was a miscommunication with my husband where I thought the final bill had not been paid in full so I sent them the additional funds. It turns out that we had overpaid and when I asked to have the money refunded they refused. They claimed that they had sent the wrong amount on the final invoice. This company is either poorly organized in the accounts department or incredibly shady in their business dealings. If you can, go elsewhere!
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Beautiful product, professional installation. Thank you.
We are currently having HELT install our commercial windows and 211 Scott St. in St. Catharines. The installers are friendly and knowledgeable. Hans and Paul have been amazing, even working on the holiday to accommodate my tenants. The service and communication has been phenomenal. I highly recommend HELT for high quality German window and door products and excellent service. You will not be disappointed.
We had the best experience with HELT. They are very professional and informative. Their products are very detailed, unique and has the highest Quality I have ever seen. Our custom builder recommended HELT for our house. Once we visited the showroom and had our meeting with them, our decision was made quickly. It was a smooth transaction from beginning to end. Highly recommending HELT!!!
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