Sherbrooke, Canada
5119 Boul Bourque
N/A
+1 8195648664
In-store shopping
Car hireCar washOil change
A little late, but better late then never ;-) We bought the XC5 GT 2020 from MAZDA Sherbrooke We have to say, these guy's (girls) know there business :-), super friendly....and not only because they have to...even a few days after we bought it we got a call if everything was as we wanted it. Thanks everybody from MAZDA Sherbrooke for your great service :-) ps. the mugs are great ;-) H&J
like
Let me run through the awful experience we had at Mazda sherbrooke. On the website, I found the exact SUV I wanted. I contacted them and set up an appointment to go and have a look at the vehicle. When we walked into the building, every single one of the sales personnel were sitting in their office, and it took several minutes for someone to come and see us. No big deal. We went and took a test drive and decided we would put in our application to purchase the car. Because it was later in the evening they required us to put down a 300 deposit. That evening we got the call that we were approved, and made an appointment for the following night to pick up our new SUV. We arrived on time and waited in the lobby for at least 10 minutes before all of the personell stop talking amongst each other to come and greet us. We waited 35 minutes after our original appointment to see the finance woman. A family came in after us, and she saw them before us. It was completely frustrating, especially considering we had to pay someone to watch our children, extra time adds up! The sales guy told us we would have a cheque in the mail by wednesay for our 300 deposit. It is now Wednesday and I just got off the phone with Mazda Sherbrooke who informed me the cheque still hasn't been made, and the sales guy could have apparently refunded us the deposit the night we picked up the SUV. I've been to several dealerships over the last 3 weeks, and none have looked as miserable as those at Mazda. The pros to the whole experience is that the chairs in the waiting area are very comfortable, but that is the only pro
Great service, got a fast appointment and a free coffee.
Very helpful salesman Guillaume is.
Great and courteous staff, clean place, quick service and amazing cars! Loving my Mazda 3 and the buying experience that came along too!
Deli
The best companies in the category 'Deli'