Sault Ste. Marie, Canada
783 Great Northern Rd
N/A
+1 7059423999
DeliveryIn-store shopping
Highly, highly recommend Northside Mazda! They have great response time, super friendly and truly work to provide exceptional service for their customers. Rob and Zack were very diligent and friendly when working with and I left a happy customer in my new truck! Thank you so much guys!
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Rob Turco and Zach Maahs gave the best service! After a very bad car accident I was pretty shaken up and in a situation where I had to purchase a new vehicle again. As soon as Rob found out he genuinely reached out to me to see how I was and offered to help with anything I needed and he followed through with that. Rob told me all the steps I needed to move forward and helped me deal with my insurance company when I didn’t understand some things. He got me into a brand new gorgeous CX5 again! This is my second car I have purchased from Rob except the first time his dealership was 15 minutes away from my house and this time he moved 8 hours away! but it didn’t stop me! I trust his service so much and the fact he goes above and beyond to answer my questions and explain everything in detail was much appreciated! He also sent pictures of all the cars I was interested in. He went out of his way to make me happy! I literally purchased a car over the phone and had it shipped to me! Who does that?? Someone that has had exceptional service does that! Thanks Rob! I also wanted to thank Zach the finance manager, He was awesome to deal with and had me laughing the minute he called. This accident really made things stressful for me and he assured me it was all ok and not to worry that he would get my previous loan all figured out and made the whole process a breeze! He also came in on his day off to send me some paperwork I needed. I cannot thank this location and staff enough! I am truly thankful for the Amazing service I received! Rob called me as soon as my car shipped to make sure all of my safety features were set up how I liked and most importantly my apple car play lol. I am just soo happy with this purchase and the service I received! My daughter is now looking to also purchase her first car from here as well. Thank you guys so much! What an amazing team!!!
I bought a car
The service department team at Northside Mazda was top-notch in their dealings with me today. Their team members, which included service manager (Joe), service advisor (Chris), receptionist (Roxanne) and mechanic (Gord) all did their parts to ensure a very positive customer experience. The parts and services, which I ordered, were priced competitively, transparently and fairly. I would highly recommend Northside Mazda for your service needs!!
I had a very pleasant experience with Charlie while doing a trade-in and purchase. He was helpful, knowledgeable, pleasant, and really listened to what I was looking for in order to find exactly what I needed in a vehicle. Zach was very thorough in explaining the process to me, and made sure that I felt comfortable with all of the details before proceeding. I will be recommending that others go see Charlie and Zach! Great service!
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