Saskatoon, Canada
201 1 Ave S UNIT T073
N/A
+1 3069750535
Wheelchair-accessible entrance
I know the return policy doesn't let customers return audio systems, but there should be no question asked when the item was bought within 3 hours and was defective. Went there twice and realized I how much time I wasted for nothing (also wasted 130). I called them after calling the manufacturer (who told me to contact Telus), and then suddenly they could do refund and I have to go there again. (They also gave me the option to exchange the item at Lawson Heights or The Centre but hey, I don't drive and I'm not wasting another 2 hours just to get my item exchanged).
like
A lady who help me is very nice and patient with me.She is very good in explaining whats happening .I will always deal with her in the future...Thanks..
Telus in general is a terrible company - do not get set up with them ever! Had to get a brand new phone (my own fault), got a 50 case, and 50 glass screen protector - glass screen completely smashed up within 10 days. They also changed their monthly plans apparently? Went from 90 to 113 a month. I already wanted out of the 90 plan I was paying for that for some reason wouldn't allow incoming calls and overcharged me 200 in data. The guy who helped me on the other hand was the most pleasant person I've come across in my 3 years with this company. Still doesn't warrant anything more than a 0 star for this company as a whole.
Very friendly service very knowledgeable and fast
Chance was really awesome! He made the experience a great one! Edit: had an issue with one store and had to come back to this one, was met with resistance on whether or not they could help us, they didn't have an accurate count of stock and their skus are wrong, argued over 5 dollars difference on their ticketed item because "they change the prices on us and don't tell us" (they have to hold your hand for a store with 50 or 70 skus?) and "just come back every day to check if we have stock" eventually the worker resigned to doing his job but only after resisting and raising his voice at us, his name started with A and ended in berg, and very much needs some training in customer service or atleast know his boundaries on what he can do for the customer. My wife and I then had to go back to the first store to resolve the issue we started with at that same store. Very distressing that they reel you in and then turn around and treat you like this. Chance was great the first time we were there but this location is not worth the parking fee to go see.
I just want to thank the gentleman who helped me to understand why my phone was not connecting to Telus today. I did not notice his name, but I hope he sees this and knows how much I appreciate him. He tried a few things and then noticed that my phone was waiting for a software update that required more GB's. So I went home, made sure all my phone photos were saved, then deleted them to free up enough space for the software update and Voila! Telus connected itself. Thanks again, SO MUCH for your expert assistance!
Great customer service. Changed my phone from an 8 to 11 within 25min
Top notch service by Aaronberg. Thank you.
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