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Federal Limousine Montreal Rentals & Montreal Party bus Limousine Rentals

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Saint-Leonard, Canada

federal-limousines.ca
Limousine service· Bus and coach company· Transportation service

Federal Limousine Montreal Rentals & Montreal Party bus Limousine Rentals Reviews | Rating 3.6 out of 5 stars (5 reviews)

Federal Limousine Montreal Rentals & Montreal Party bus Limousine Rentals is located in Saint-Leonard, Canada on 8115 Rue Lafrenaie. Federal Limousine Montreal Rentals & Montreal Party bus Limousine Rentals is rated 3.6 out of 5 in the category limousine service in Canada.

Address

8115 Rue Lafrenaie

Phone

+15142440486

Open hours

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Alyssa Macleod

Never use this company they will steal your money and never respond!!!! Beware!!! Asked for a refund on November 30 2020 and was told on numerous occasions I would get it back. Now they are just not answering! Karma will come to them never use this service!!

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soraya bellini

**UPDATE*** Finally received my refund 2 months later. Took a lot of back and forth, excuses and 2 months of tears shed on my part **** If I could put zero stars I would. This has been the absolute worst experience of my life. From day one. The first issue was that they asked me for the full amount and not just a deposit. I complied and they charged my credit card. Not once but TWICE. They made me chase for the reimbursement for weeks. Always giving me an excuse as to why they have not processed it yet. Finally, they reimbursed me but not a refund on my credit card but in an e transfer. Months went by and Covid-19 hit and I have had to cancel their service. VLAD advised me that I would have to lose 30% of my payment. I wasn't happy about that because they never told me that I would lose it if I canceled. Especially because it was paid in full. I called them and told them to go ahead and process the reimbursement because I wasn'tgoing to fight over 30%. Its now been over 1 month that I am calling every single day. Leaving voicemails, emails and I am not getting a response. On the rare occasion that they answer the phone, they tell me that the reimbursement was processed. IT NEVER GETS PROCESSED. This has been a nightmare from day one. If they think that I am going away!!!! I most certainly am NOT!. I WANT MY MONEY!!!!!!!!!!! They are not reliable. They are not reputable. They are not honest and They most certainly do not take pride in their service. I have read other reviews and I agree that any good review has to be fake and written by them

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Kasyn Louis

Amazing service, the driver was really polite and I was so stunned by this wonderful experience of mine that I forgot to pay them but they didn’t mind. On top of buying me shoes and paying for my dinner, they drove me around for 2 hrs for free. Amazing limousine service and I would definitely recommend!

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Emilie St.James

Really horrible experience, do not recommend at all. They were an hour late picking us up to take us to our party and 2 hours late to our scheduled pickup after the party. On top of that we had called to see about coming to get us earlier. We called multiple times for info in the evening. EVERYONE was aware of the slow in service yet no one considered calling their clients to let them know. I was told several times by several people that they would contact the driver and call me back. I never received any return phone calls, was lied to about their ETA and even had two of my calls declined the night of my event. We had to sit and watch our event being packed up. Even the valet and coat check employees were gone before us. Most of us worked the next day and got 4 hours of sleep because of this. The driver told us he was overbooked and the company then tried to make us believe it was because of an accident on the highway therefore not their fault. They offered us a credit for another ride which is useless to us as a group of 10 retail employees who split the cost and have no other events to attend. Even if we did we don't need another event ruined by their horrible business sense Despite having not at all provided us with the service we paid for, they will not even consider a refund or rebate of any kind. Ruined our night completely!!! Do not recommend!!

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Sophie Froment

If I could give 0 stars I would unfortunately. The limousine picking us up was first of all, late. They had another party in the limousine before our ride so the smell of cigarette was very strong and almost unbearable. Then, about 2 blocks further into the ride, the limousine broke down (they said the wheels alignment had been done the day before and it was probably a problem with that). So we had to wait 45 mins for another limousine to pick us up. We ended up being over an hour late to our dinner and weren't able to pick up everyone we had originally planned to pick up. When I discussed the situation with the owner he had nothing to offer us, no money back or a discount on a next ride, nothing. He simply said things happen. Well that night was my fiance's 40th surprise birthday party and the stress of this bad experience added to the stress of trying to plan a perfect surprise party, unfortunately it was ruined because of this. Bad customer service and overall regrettable experience

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