Richmond, Canada
3211 Grant McConachie Way
N/A
+1 5146363630
I flew from Glasgow to YVR and had a long delay in Toronto. They had no cabin crew, plane was dirty and cold. I paid extra for Club Class and didn't get it. They sent me a voucher which is no good given flights are grounded world wide. Their baggage staff wrecked my new suitcase by dropping it.
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Was travelling for a wedding, got cancelled due to pandemic, airline is so greedy it won't refund my price but said it will give me credit until end of year, the wedding will not be the end of year, it will be next year so i lost out on 2000. Terrible service.
First time flying with Air Transat and was totally impressed. Flew from CUN to YVR and had zero issues. Great service at check in and on board. Roomy seats, great food and entertainment on the plane. Will definitely be flying with them again
Very fine service. I was treated well from the on-line ticket purchase to the check-in at YVR as well in flight. No problems to speak of.
Bad airline. Their planes can only be described as human rights violations. Expect baggage delays and losses. Their agents will also provide you with misinformation.
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