Saint-Laurent, Canada
1190 Rue Bégin
N/A
+1 5143870001
I contacted the Factory Direct for a quote and from the moment Oleg, the sales person, called me back I knew I will use their service. He was very helpful, professional, answered all my questions no matter when I called, even on a weekend. Thank you Oleg for your help! I ordered two entry doors and a window. Both products are very high quality and also, this is the only one company in Montreal that finish inside walls around the window and installs classical look plastic moldings. The good product is only one part but the proper installation is what makes the whole difference. My installers were Oleg and Dima. They are amazing: professional, thoughtful, they take the time to do the great job without cutting corners. Great job! Thanks Oleg and Dima! Highly recommend to everyone. Overall I am very happy with the final result and definitely will get back to Factory Direct.
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Second purchase/installation from Factory Direct. I dealt with Tony on both occasions. Tony is very efficient and personable. He answered all my questions professionally. Max did an incredible job on the installation. The windows and doors I purchased are truly amazing. I will only deal with Tony and Factory Direct for all of my window and door needs in the future. I highly recommend!!!!!
Tony Semeraro was our salesman, very professional man. after making the contract in August had to wait til December for installation, they were very busy! but in one day the crew finished 16 windows, house was cold but job was well done! they were a young crew, fast workers. i think was best time of year to make the big job like that, cold and dry, but not that cold. rather than in the hot, humid weather. no complaints to date, all works well with no damage. took us longer to figure out new window coverings! overall, we recommend these guys! they have a showroom in st laurent too.
Top quality product made in Canada, great pricing compared to anyone I have checked with, quality installation, totally satisfied and happy! I have had windows and doors fully changed in 2 houses.
Alex and his team did a great job. I was skeptical at first when it came to choosing the right doors for my project. Alex quickly provided me with a modern and trendy door with all Weiser locks and levers. The installation was executed perfectly and in a timely manner. I have dealt with a few windows and doors company before and I'll tell you that Factory doors and windows definitely are top on my list.
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