Accent On Hair Ltd

Leo lam

I would not recommend anyone go to this business. Complete unprofessional scammers. I saw their add on Groupon and called about trying this business and they said to come in and they would give me the Groupon price without downloading the coupon so obviously they are not paying Groupon the commission they charge and then when I got there they did not honor the quoted price .Starting off by adding 10 dollars to the price when I got there. Asked for a trim and they ended up hacking 6 inches off my hair. My hair has light colored highlights and asked for a coloring to get rid of some grey and ended up being very dark. When I questioned the girl about why she was coloring it so dark she assured me it would lighten up when it dried but it is very dark so in my opinion she does not know how to use coloring properly. My hair was quite light and not dark. I called the store & spoke to the owner/manager and explained the situation. He told me the hairdresser that cut my hair was busy but had an opening at 1:30 and to come then. I arrived at 1:30 and spoke to him and showed him a picture that was taken of me just 1 week ago in Vegas so he could see how badly she had ruined my hair colour. He said she was too busy now but I could book another appointment. I told him that it was him that said to come at 1:30 but he offered no solutions and again said to come back & they would try again but there would be a charge. ARE YOU KIDDING ME.I told him I was very unhappy and wanted my money back but the owner just plain didn't care. No offer to fix this problem other than to rebook another appointment and pay to have it redone. I will never ever come back to this establishment again. Told him I would call the BBB and social media and he could care less. Stay away from this place. Went in with light blonde hair and left with very dark hair and no attempt to correct

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