Richmond Hill, Canada
163 King Rd
N/A
+1 2892347529
Wheelchair-accessible entrance
It is an ok place with a decent environment. The children were having fun but I staff and time-management could be much better.
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We had a very bad experience for this place. We hosted our daughter's 1st birthday party here, upon booking, everything sounded perfectly. Private party with the whole location to yourself, reasonable pricing, package included table clothes, balloon of your choosing...etc many attractive amenities. However, when the day comes, nothing happened as described. The playground was dirty from the last party, we had to clean the floors and tables of left over food items ourselves while our guests arriving at the same time. The hostess couldn't find the balloon that we have ordered with them, and there wasn't any table clothes for us. They agreed to give us a return play pass, however, the hostess gave us the wrong card, and while we tried to call and e-mail them many times after, they just never returned any of our messages anymore...We have two kids and have hosted many birthday parties at different indoor playgrounds, this was by far the worst experience!
Perfect for the entire family, with a cinema room, use of the kitchen and ample space for climbing! Safe and fun play spaces for the younger children while the more active, older children got to burn off some energy safely! Incredibly clean, friendly owners and staff! Can't wait to host a gathering using both the indoor space and the outdoor sports lawn.
I am one of the staff members at play and party. I love working at play and party!!! The staff are fun to work with and take GREAT care of customers as well as the centre. I greatly enjoy interacting with both the children and the families who come to visit the Play and Party. I would HIGHLY RECOMMEND booking parties and bringing children to play in this facility as its a clean, loving, fun and safe environment. Most importantly, there is a wide variety of area(s) for children to play.
My kids in their daycare and we decide to do my 4 years old son, birthday there. It was fantastic, the age range was between 2 years old till 15, and all children had fun and found what to do. the party room has a great size and was enough room for all of us. I forgot to bring some stuff with me and the play & party staff brought for me everything I needed. the room was nice decorated and my guests felt comfortable to let the kids play there. I highly recommended.
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