West Coast Mazda

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Pitt Meadows, Canada

westcoastmazda.com
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West Coast Mazda Reviews | Rating 4.5 out of 5 stars (5 reviews)

West Coast Mazda is located in Pitt Meadows, Canada on 20000 Lougheed Hwy. West Coast Mazda is rated 4.5 out of 5 in the category mazda dealercar dealercar detailing servicecar servicetire shopused car dealerused truck dealer in Canada.

Address

20000 Lougheed Hwy

Phone

+1 6044659111

Service options

In-store shopping

Open hours

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J

Justin Lee

Marnix at West Coast Mazda was super easy to work with. Straight up guy, no funny business! Was able to get a great deal on our Mazda and had the quickest and most pain-free car buying experience!

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Adriana

I just purchased my Mazda 3 from here and the service was fantastic! Since it was my first time buying a car I took my father with me but the staff always addressed me instead of him which was super refreshing with me being a young woman. They are honest and everything they told me about the car was accurate. Everyone I dealt with was very helpful and informative. They really seemed to go out of their way to accommodate me and resolve any concerns. I would definitely recommend them to anyone !

S

Saad Peerzada

Great customer service. Made the process quick and easy, yet they were very informative. Loving my new mazda 3.

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Sandra Karr

Mazda produces great vehicles and the two star rating has NOTHING to do with the brand/car itself, but everything to do with the dealership. If you want a great vehicle, by all means buy a Mazda, but at another dealership.

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Kirsten Nimmo

UPDATE: I was put in touch with Scott Jones, owner of West Coast Mazda, who sincerely apologized for the handling of this simple issue. He has taken tremendous steps toward rectifying what happened. They are fixing the car at no cost to me and reimbursing me for the costs I incurred while stuck in Kamloops. I have also received a personal apology from the person mentioned below (I agreed to remove his name as a means to rectifying the situation) and feel that hey have gone above and beyond to fix an incredibly stressful and high-emotion situation. I encourage everyone to deal with Scott Jones if you can. I've changed my rating from 1 star to 3. ORIGINAL POST (redacted): [redacted] at West Coast Mazda spoke down to me and told me to “listen” when I tried to argue my case. Never ever go here. [redacted] claims it takes hundreds of thousands of deadly or potentially deadly incidents to get parts recalled. Only concerned with their bonuses, I’m sure. Went to [redacted] to deal with a catastrophic manufacture defect in a car they sold my husband and I. He tells me tough cookies. Your warranty is up. They say it’s a used vehicle (we bought it at 2 years old) and despite the “certified pre-owned” stamp of approval (an up charge) they cannot guarantee the state of the cars reliability. All over a 400 fix. This wasn’t a warranty issue. Absolutely no sympathy whatsoever that my husband and I could have gotten into a major accident. He tells me to call Mazda Canada. They won’t even answer the phone. Says he would call 2 days ago. Still hasn’t called. So much for customer service.

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