Pickering, Canada
1730 McPherson Ct Unit 2
N/A
+1 4162922426
Sciecom is amazing! They completely saved me today! It was weekend and they were willing to come out and go the extra mile for our company! I love the Fibernetics system they installed for us! Can’t wait to deal with them again!
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These guys saved me today! Extremely helpful both on the phone and in person, and they came out to help me at the absolute last minute. Will definitely use them again.
Sciecom Systems is a highly unprofessional and uncaring company. After having several issues with our phone system, we called to report these issues and they said they would send a technician out. The technician came, made a phone call to Bell and was done within 10 minutes. We were then slapped with a bill for 141.25 for service. We were not advised during the phone call, prior to the visit that there would be a charge or what the charge would be. When we called to discuss the invoice we were told that "it's common sense that you would be charged". I believe it's common sense for a business to advise their clients prior to service so they can decide if they would like to proceed in the first place! After discussing the issue with a manager, he said he would call us back but instead a month went by and then we received another invoice threatening to send the account to collection. At that point I called the company back and was told that they would do nothing about the invoice and to take our business elsewhere if we didn't like it! Any good business could have made a simple concession for the client given their lack of communication about their fees (even a 10% discount would have showed an ounce of caring and resolved the issue), but they are too arrogant for that. We will pay our bill in full and never take example from you on how to treat our valued clients!
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