Penticton, Canada
1875 Government St #101
N/A
+12504927551
Great place for tool and equipment rentals. Well maintained and up to date. Highly recommended..
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My 4th time renting from these guys. Had one issue with a tiller but absolutely premium customer service saved the day so I left happy. Very thoughtful and helpful folks with ideas to save time and money.
Booked the 2000-3000 pressure washer in advance over the phone. When we showed up it wasn't available, didn't have a record of our booking and rented out to us the stronger power washer at no discount. Wouldn't have needed to write a review but the power washer we used was barely holding it together. Would not come back again. Staff was nice though.
WOW!!! Unfortunately I can only leave five stars for Devlin Bonner for his customer service on June the 1st 2020. We were in a jam for a Genie lift for a last minute shop improvement and this gentleman come through. I must say it’s been a while since an employee showed such high interest in resolving a problem.
Rented a hedge trimmer, there was only one available, so the Assistant suggested I reserve it. I did not know I could do that, so I reserved the trimmer for the next Saturday. I was advised that I could keep it over the week end and pay for one day. It was also suggested that I take a gallon of fuel with me to ensure I had enough for the job. The trimmer shaft broke after only 2 hours of operation, so when I returned it & explained that, I was told, \No problem. Would you like to reserve it again?\ I did, the trimmer worked fantastically & upon returning the unit I was only charged for a 1/2 day rental fee & not for the extra fuel that I used! I have been renting equipment from West Equipment since it's inception on Westminster Ave, Penticton in about 1981 & have received the best service I could expect, ever since then. Customer Service is no. 1, even to today. Way to go West Equipment Rentals !!
Great staff easy in and out process
We were working on doing an underground waterline replacement with Urban Piping and needed a few parts for the job. Staff were super friendly and great to deal with. Cheers guys thanks again.
Great customer service and excellent equipment. Friendly staff. Highly recommend!
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