North Vancouver, Canada
710 Queensbury Ave
N/A
+1 6049883791
Super service! Thank you Gabor & David for your thorough follow-up inspection of our asphalt roof shingles which Penfolds replaced 12 years ago. Sure appreciate you replacing 4 sun-eroded vent seals as a preventative measure (there were no leaks). All at no cost to us! Thank you TEAM Penfolds!! Cheers! Ernie & Linda Smith
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Penfolds installed a new roof on our house after we noticed a leak during a storm. They were able to provide a quote to replace very quickly, which was competitive and complete. Project took only two days, crew was professional and left the site very clean. Roof looks great, and much cooler in the summer now with the new ventilation they installed. Appreciate the peace of mind that comes with the 40 year warranty backed by a solid, longstanding North Vancouver company. Highly recommend!
Based upon a neighbour’s experience I called Penfolds for a consultation. Hamish attended and discussed options for replacing the roof. He explained the advantages and disadvantages of different surfaces. As we live in a forest interface area and have had fires nearby we wanted to reduce fire risk and opted for a metal roof and replacing of our skylights. Hamish showed us our options suggesting snow guards to restrain snow slipping from the roof and provided a quote within days. Once we approved the quote we experienced some Covid & weather related delays but were slotted in as soon as a dry window was in the forecast. Our crew, led by JoJo, introduced themselves and advised us of what they were doing, in what order & why. They kept the site clean and obviously knew their business. Despite our lot being challenging ( steep slope and lack of easy access ) they managed smoothly avoiding any damage to many plants around the home. When they were uncertain as to whether the skylight seal was perfect they redid the entire interface explaining they didn’t want any problems. Despite some rainfall they kept the site protected with tarps. When a portion of the roof had some damaged strapping they photographed the area and repaired it. Hamish later confirmed the repairs and got authorization for a modest surcharge for this unanticipated work. Our experience was exceptional ... and We wouldn’t hesitate to recommend this team. 5 star performance Bruce Drake
Great company. Mariya (the scheduler/coordinator) is excellent and helpful, even after the roof was complete. I researched quite a few different companies before settling on Penfolds and for the quality & roof type, they were the best value. The crews - I dealt with 2 - were also excellent. Tidy, friendly, leaving no mess behind after each departure.
Roof needed replacing. Work was contracted but got delayed due to initial COVID-19 lockdown. However, Penfolds was able to start and complete the job in a safe and timely manner. Great job! And many thanks to the whole team from the sales associate, site manager, office person and the two brave individuals who did the replacement. Apologies as I do not remember their names.
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