Peterborough, Canada
1080 Lansdowne St W
$$
+1 7057438338
N/A
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I would never recommend buying any balloons from here as I purchased some for daughters birthday and when the order was placed online (due to covid) NOT ONCE were we told that they only guarantee them for 12hrs. After we placed the order we received a phone call from the store and we explained to the person on the phone that we needed the balloons for Jan 2 and again it was NEVER explained to us that they only have a 12 hr guarantee. It was never suggested that we hold off to get the balloons till the day of. 3/4 of our balloons are deflated and look horrible and on top of that we had to pay an extra 14 for inflation fee. To top it all off the Manager I spoke with on the phone had horrible customer service kept cutting me and kept passing the blame onto me for not knowing there policies or guarantees. Pretty had to know anything when it not explained to you!!!! Never again will my shadow darken the door let alone be giving them anymore of my money.
like
Always a stellar selection. Halloween floor staff is super helpful, and the rear of the year they have pretty much everything for any party or event.
Super nice, helpful staff! All 3 staff members we dealt with were excellent and even helped us save money which was a nice bonus. Great customer service and pretty good prices. Need more elegant options for baby shower decor and balloons though. Most of it is on the cheesy and tacky side. There are nice elegant wedding options but not for baby showers which is disappointing. But it's so nice to be able to get everything all in one place, including balloon bouquets
staff unsure how to open a door but able to close one.
Aweful experience. The person on the phone had a hard time taking down my order but eventually got it right. I pick up the balloons and get them out at the event and the biggest one WAS NOT TIED TO THE RIBBON. It got out of the bag and immediately floated away. Not impressed.
Deli
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