Owen Sound, Canada
717950 ON-6
N/A
+1 5193723333
We believed we needed to change our opener as it was no longer working properly. Called to speak to a salesman regarding their different options, but they ended up helping us troubleshoot the problem and it works like a charm now! They may not have gotten a sale this time, but they've gained a customer for life!
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Recommended by friend who had their garage door replaced and loved it! They told me how impressed they were with the care and time that was taken to install the door and ensure it was working flawlessly. So I called and OnTrack came out to do an on-site measurement. They helped with going through the various products..and picking the design of the door. I had some additional questions and they came back out and took time to discuss my needs with me onsite. The door is now installed and it is great. The door and opener works great...so quite and opens smoothly. On Track did a great job and their service people were great to work with.
good service and fast for repairs
this company is difficult to deal with. No one returns calls, we waited in the waiting room for 1/2hr with no one around. The young lady at the desk is very unaware of the product line and had to have her requote twice as I questioned why we were quoted twice for hardware. Door ordered and was told we would be informed when it is ready. No call and they keep putting us off to someone else who doesn’t return calls. Should’ve bought at Home Depot!
I have one of their higher end doors. I have had continuous problems with the door seal since the beginning. The door weather seal sticks to the door and pulls the finish off the door and looks crappy. They sent someone out one time - their advice was to oil the face of the garage door. I don't know anyone who oils the face of their garage door. I would not do business with them again. It has been a few years now and it occurred to me I can leave a review to warn others. The door is a CHI brand.
Very please with the guys who came to install my doors. Had ordered the doors previously about a month ago, so they would be ready to roll. Called them when driveshed was ready for site measure and was told they had a crew that was available from another service call that ended earlier than expected. So I got my doors installed the same day I called to setup appt. For install!!!!! How's that for service!! Haha worked out great for me and I'm impressed with the new doors
Deli
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