Ottawa, Canada
955 Somerset St W
N/A
+1 6135670500
Toilets
Wheelchair-accessible toilet
The vets and staff at Centretown are the most helpful, kindest, and compassionate bunch. The care they've provided my high-maintenance cat over the years has kept me calm and sane during some difficult health issues. They're so lovely there that Kevin (my cat) looks forward to his vet visits, and patiently waits in his carrier because he knows he'll be getting so much attention soon. their prices are reasonable and standard for a bigger city vet, but the level of care they provide is invaluable.
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Hubby and I have been brining our kitties to Centretown Vet since 2008, and we positively adore them. Over the years we've dealt with every single member of their team: they go above and beyond to make us feel welcome, informed, and put our nervous kitties at ease. Years ago when one of our cats passed away at a young age, our vet cried with us and even sent a handwritten card and flowers. We were so touched. Our current kitties are now senior citizens and Centretown is helping us keep them healthy, happy, and comfortable in their golden years. Proposed treatments and pricing are always transparent and well explained, and never feel excessive. Our appointments never feel rushed, and even now that we can't go inside, the vets and vet techs call us to discuss everything in impressive detail and answer our questions. I want to give an extra special shout-out to Brenna, the vet tech who runs Centretown's nutrition program. I honestly get more time with her than I do with my family doctor! Brenna checks in with us weekly to help manage one kitty's weight and the other's joint pain and early kidney issues, and provides us with detailed guidance and notes. And she does all this for free! I'm completely blown away by the level of service and care she provides. Thank you Brenna!
I really have always had a positive experience here! The staff here are just wonderful!! My cat, Belmont, receives great attention and care. I cannot say enough good things about this hospital and the people who work there. So grateful to them for the time and patience they take to care for not only our furred and feathered friends, but for us as well!! Keep up the fantastic work!!
Very conscientious. Animal patients are handed off through an airlock and the vet discusses the pet's situation over the phone. Purchases of meds and food are placed on a table outside the front door where the pet owner can pick up the purchases.
The staff is so amazingly friendly and helpful and the vets are refreshingly personable! Callie and Milo are receiving fantastic care.
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