North Vancouver, Canada
757 Marine Dr
N/A
+1 6049908775
On-site services
Wheelchair-accessible entrance
Unfortunately i and a friend having bad experience with this location. I dropped my son's laptop to have partition C recovered. We received a call from this guy saying the hard is dead and has to be changed. It cost 100. We agreed. After picking up and receiving the old crashed hard, we saw that every single software including accounts required login information are there pus a partition C. Couple days later realized the hard hasn't been changed. Out of curiosity and to make sure, i handed the old hard drive over to my co-worker in IT department. A week later he recovered some info in the hard drive and nothing was belong to my son's but a water damaged with some unrelated Korean information in there. After discussing this with other co-workers, one more person had the same experience from this location. Exactly the same issue. What a shame.
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I have broken my laptop around 5 times and every time I go straight to them and they get it fixed right away. I really should keep liquids away from the computer, but that’s besides the point. They even gave me a HUGE discount this previous time because Im always bringing it in . I’ve gotten my phone fixed there too, and again, good as new. Amazing customer service, fantastic repairs and a well deserved 10/10 review. Would highly recommend!!!
erased all of my files even after saying there are important files on laptop, but proceeded to wipe everything in order to fix laptop, which in the end never turned out to get fixed with multi thousand dollar bill
Went into NVLaptops for a part, he had it and gave it to me for a very reasonable price. Pleasant and efficient experience. I would recommend using this shop.
Within a week of having my laptop fixed, run into the same issue. Brought it in to be looked at and got an email within 2 hours that it was fixed. Picked it up, once home, wouldn't even turn on. Brought it in a 2nd time and the guy try to make me believe that it was another issue, a new one. I laid my foot down. After 2 days got an email it was fixed. So far it works. I would not recommend this place.
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