North York, Canada
35 Colville Rd
N/A
+1 4165519494
My wife won a mirror in auction so she paid for it plus shipping the very next day. Then aout 3 days later a electronic shipping label was made but never got picked up. Finally after just waiting about a month assuming delay was due to covid related issues decided to try calling. Well after about 2 or 3 weeks of trying to reach a live person she finally got through..... only to find out that they apparently called once to say the package was too big and canada post wouldnt deliver. They then preceed to tell her that not only cant they ship it but they dont even have it anymore they auctioned it off again. And said they will work on sending a refund as soon as they can. So first if she paid for it and she didnt notice a call or voice mail they should maybe email since its all done online to begin with. Second if she paid for it should they not have had to refund the money before they sold it a second time? Isnt that fraud or theft maybe? Third if i sold someoe elses property without their permission im pretty sure i would have a visit with the police. And fourth its been made very clear they can not be trusted with just this one instance, how many others does and has this happened to? I know my sister inlaw has had a couple really bad experiences with them recently as well. Final thought..... dont trust, dont buy, dont support.
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Platinum Liquidation is a great company, its fun and and exciting to be on items, and compete and be blessed to get a great deal.
I waited over 30 minutes to get my stuff,but great deal on items.
Beware!!!....had credit cards compromised on three occasions ...to make sure, the third time I set them up by using a new card and within days it was used without authorization by others ...called them several times ...never responded.....had my computer system checked by profesional for security issues ...none
Love this site. Made some great purchases and at a super price! They get more and more wonderful things all the time. Staff are so helpful and friendly. Highly recommend it!
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