North York, Canada
3243 Dufferin St
N/A
+1 4167834140
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
No wheelchair-accessible entrance
Great customer service. This is a legit review. I had to order for curb side and I was communicated with throughout the process. I think this store is great and I love my new telescope! Thanks Khan Scope
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I bought an equatorial mount from Khan Scopes a couple of years ago and since I had a good experience I thought I'd check them out again now that I was looking for a refractor scope. Well nothing has change and the experience was great again. For a small shop the amount of inventory is incredible and the knowledge they have is very helpful. I spent roughly an hour there which could have saved me multiple days of online searching and comparing had I gone a couple of weeks ago. If your serious about astronomy or astrophotography like I am get off the computer and take a drive down.
I was skeptical about the service I would receive from this business as I read through the reviews. However, after calling I would highly recommend this place. Prior to calling I had a general idea of which item I was interested in purchasing. I will give this piece of advice, have an idea of what it is you wish to purchase and what it will be used for. When I called, the phone rang maybe 3 times before being answered. I inquired on the model I was looking at online and whether I would be able to pick it up today. The gentleman on the phone asked me a series of questions and suggested a different model based on the usage I was hoping to get out. Additionally, he did say that I would be able to come by and pick-up the order today. The phone call was approximately 10 minutes long and extremely informative. I arrived at the store 50 minutes after the phone call to pick up my item. The gentleman helping out was the same person who answered my call. He was extremely thorough in explaining the equipment I was purchasing, the warranty and provided additional resources to help with setup and usage. Additionally, COVID-19 protocols were being followed, which as a safety advisor in construction was greatly appreciated. Again, I HIGHLY recommend this place, ignore the bad reviews from individuals who clearly need to be coddled; this establishment is amazing with excellent and informed staff.
I called Khan Scope Centre when my son put a telescope on his Christmas list. The gentlemen spent 30 minutes on the phone with me and was incredibly patient and helpful with my many questions. In the end we bought the telescope he had recommended and we could not be happier. Excellent customer service and very knowledgeable. I highly recommend this store.
Friendly telescope shop with many choices. Initially i was skeptical after i saw many negative reviews for this business. I went ahead and placed an online order and purchased a Explore Scientific First Light 114 mm Newtonian telescope from here. The telescope is great. Our family had great views of Moon, Jupiter and Saturn. I wanted to view the great conjunction of Jupiter and Saturn. I placed the order couple of weeks back and got the telescope with in couple of days and just in time before the great conjunction. The instructions for curb side pick up were very clear. All my communications happened on emails. I did some research before placing an order. I am a beginner to this field of astronomy and was looking at a simple one to start this hobby with. Mike from Khan scope has explained me very well about the choices of eye pieces, various filters which can help with better planetary views and about Barlow lens uses as well. Really surprised to see such negative reviews online which do not justify at all. I was looking at an affordable telescope with a fast focal ratio and could not find this brand on any other online stores. This place has a good choice of beginner and advanced telescopes. And i will be ordering some eye pieces soon from here. I highly recommend this place to anybody who's looking to buy telescopes in GTA area.
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