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Acclaim Sound & Lighting

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North Bay, Canada

acclaim-music.com
Musical instrument store· Audio visual equipment rental service· Drum store· Electronics store· Musical instrument repair shop· Stage lighting equipment supplier· Audiovisual equipment rental service· DJ supply store· E-commerce service· Guitar store· Piano store

Acclaim Sound & Lighting Reviews | Rating 4.6 out of 5 stars (5 reviews)

Acclaim Sound & Lighting is located in North Bay, Canada on 755 Main St E. Acclaim Sound & Lighting is rated 4.6 out of 5 in the category musical instrument store in Canada.

Address

755 Main St E

Phone

+1 7054720070

Service options

Kerbside pickupOnline estimatesDeliveryIn-store pick-upIn-store shoppingOn-site services

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

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Nathan Jasenn

I originally ordered an Ibanez ew20asent that arrived with a neck problem. I shipped the guitar back to Acclaim, where the technician examined the guitar and determined that there was an issue with one of the high frets. I asked for credit for the guitar, as they would not do a refund, and decided to order a different model, the Ibanez AEW 40CD-NT. The new guitar I ordered did not have free shipping, but since I had to pay the return shipping on the ew20asent, Acclaim was generous and shipped the new guitar to me with free shipping. Shawn, the sales manager made sure to monitor the situation personally and personally picked out a quality 40CD-NT from their stock to make sure there was no issue with the new guitar. The 40CD-NT looked beautiful on arrival. I've only had it for one night so far, but the guitar sounds great, plays very well and looks great as well. I am happy with how things turned out. Although Acclaim did a good job following up and ensuring that I was happy, I still had to pay for the return freight on the ew20asent. I contacted a local guitar shop and they said that they would have been able to get the 40CD-NT in stock and price match Acclaim's online posted price. If I would have went that route I would have been able to try out the guitar before buying it, and if I was unsatisfied the return would have been free, and a lot less hassle. I would recommend checking if your local guitar shop will price match Acclaim's online prices before you order from them. But if you do have to order your guitar online, I believe you can be assured that Acclaim will deal with any issues in as fair a manner as possible.

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Luc L

I bought a very nice keyboard from Acclaim and they gave me the best price in Canada, I kid you not. They were extremely helpful in dealing with some of the issues I had with Yamaha Canada. Acclaim acted as a messenger between Yamaha and me, and they helped me resolve the issue!! Plus this fellow Shawn Moore from retail is the reason that the world loves Canadians so much. The nicest feller you'll ever meet.

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Ali Sultan

Purchased a hard to find Guitar from them. Quick shipping and a good price. Return was easy and restocking/shipping fees were fair. Would buy again.

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Julien Gardner

Very quick and courteous service. Shipment well packed, not damaged. I received one wrong item, but a solution was quickly found and the issue was solved. A very reliable company, and thank you Shawn for your help!

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D S

Was looking for an upgrade to my current studio monitors. After a phone call with Shawn, he was able to direct me to brands/models that would suit my needs, in my price range. After placing the order , the same day of talking with Shawn, the monitors were shipped promptly and delivered in the same fashion. After receiving my monitors one would not power up and after a phone conversation with Shawn, the one that would not power up, was deemed DOA. Shawn initiated an RMA with the supplier and I had a return/replacement set up within a few days. I received my replacement monitor soon after that as well. All in all I cannot stress enough the highest level of customer service supplied by Shawn and the staff at Acclaim! They have always supplied great products, at great prices with exceptional customer service. Looking forward to my next purchase with Acclaim.

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