Newmarket, Canada
17480 Yonge St
N/A
+19058536666
This place is the best!!! I wish all stores had professionals like this!!! You walk in and are greeted by Chris with open arms and open ears. She is highly knowledgeable person who listens to what you need and help you make an informed decision with no rush, no stress, and you can be sure you are going to buy with confidence. Mega Vacuum is a prime example of how customer service should always be! Thanks a lot for all your help Chris!!!
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5 star customer service. I bought a Miele vacuum cleaner and brought it home. After opening the package we noticed that the machine wouldn't start. Next day I returned it, the lady in the store inspected it and realized that it had wiring issues. She immediately gave me a brand new one and inspected it to make sure that it works. I was already happy but on top of that she gave me a pack of bags worth 25 and said: For your trouble. The real value of a business is their reaction to the circumstances like this. They deserve this 5 star review.
Really happy with the service here. This shop has bailed me out of vacuum situations a couple of times now. Honest and helpful. E.g. Didn't do a tune up I didn't actually need when I came into get it. Fixed a couple of hoses for me all for a reasonable price.
Absolutely spectacular customer service with some of the best vacuums in the world. The owner even stood on the vacuum to show me how robust they are, and how well they are built. I will likely not have to buy another vacuum cleaner for 10 more years, and I will definitely try to go to Mega Vacuum when I need parts, servicing, or if there are recalls.
I called Mega Vacuum looking to have my Dyson vacuum repaired and the person who answered kindly informed me that Dyson does their own repairs and that I'd have to call their 1-800 number. I really appreciated that, they could have just said they didn't repair them and hang up. Turns out my vacuum was under warranty and was repaired free of charge. Thanks Mega Vacuum for your honesty!!
Chris is extremely knowledgeable and personable. Thanks for all the help!
Shop has parts for Miele vacuum cleaners, friendly, excellent service
Had what I needed in stock and reasonably priced Owner was very be knowledgeable and personable
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