New Westminster, Canada
403 6th St
N/A
+1 6047776800
Toilets
Wheelchair-accessible toilet
I have been using this facility for a while because of my disability and address, this is the only mental health center in New Westminster so MSP will not cover any other mental health specific treatments like therapy, case managers and other support workers unless you go through this facility. That being said, it has been extremely hard for me to get the help I need when I need it on a continuous and regular basis. I have been transferred to other case managers without notification. Currently I have no case manager because the last one just didn't show up to our last appointment, then I learned that I was transferred to another person, whom I met once, and then when I tried to make an appointment with him I learned that he was just a 'temporary' case worker and he doesnt work there anymore and they haven't actually found me a case manager yet. This started at the beginning of September. It is now mid-November and I have not heard anything yet. I feel like they make you jump through hoops to get help, referrals and counselors that actually care, because they just randomly set you up with a support worker and you are kind of screwed if you dont work well with them. This is so dissapointing because I feel, as a person living with disabilities, that I do not get the respect, dignity, or trust that is my right as a Disabled Canadian Citizen through this facility that is funded through MSP.
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Great Place as I had to have my husband reassed and a few new questions answered. Sure waited a little bit, but I do think it was lunch time when we showed up. There might of been an emergency as to why your not seen on time. They do great work \u003c3
Based on my address, I was sent to the New West Mental Health Centre after a hospital visit for mental illness reasons. I was initially quite apprehensive due to the multitude of poor reviews, but thankfully, my experience was a very positive one. The psychiatric nurse I spoke to on my intake visit was very kind and understanding. She got me on the waitlist for group therapy, which is about three or four months long. Because of this, they have a apid access\ form of group therapy that you can attend on a drop-in basis until you get in to your actual group. My only qualm with this place is that it could do with better funding, but this doesn't surprise me after my few years of experience with publicly-funded services. Regardless, I am very grateful for its existence.
Rarely answer's their phone.
I was referred here from a North Shore Hospital and on my first visit the female Dr. discontinued all my medication which resulted in an emergency visit as I could not cope. I became very ill with this supposed Mental Health Team, until I was able to locate a professional Doctor. I have been fine for almost 3 yrs now..Twice I asked for and signed for my previous medical records to be transferred, but the Psychiatrist didn't bother to send request. In my particular situation, this Agency did significant harm.
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