Nepean, Canada
2900 Woodroffe Ave
N/A
+1 6138236419
Wheelchair-accessible entrance
Friendly staff
like
I called this vet based on the good reviews on google and the lady at the front desk was extremely condescending to me. We have power of attorney over my elderly aunt and her animals, but she insisted my at-risk aunt or sick mother had to be there in person, during COVID! I asked for price quotes for very specific services, on bloodwork and x-ray per view. I am trained in animal medicine and am a cat rescuer - I know what the tests are. She refused to give me info. I said I need to know what the range would be before choosing to switch to your clinic, can the vet call me back later to discuss what we would do with this case? She told me that the vet was in emergencies all day and that he won’t be calling me back at all, and I should just go to another hospital. This is not professional - just because you keep your voice calm does not mean you are respecting customers. This is not providing accessibility to at risk elderly people. Extremely disappointed. The only places that refuse to quote basic services before the 97 consult fee is paid are in for a money grab - I expected more out of this clinic.
They are absolutely fantastic! Especially with the new COVID restrictions they make sure that I am able to see Henry through the window when they are examining him. They always give him treats and make sure he is comfortable. They take the time to answer all my questions! They are really great.
This is an outstanding veterinary practice! Top notch care, friendly staff, the doctors make serious efforts to care for your pets’ physical as well as emotional well being. Cannot recommend highly enough!
They know there stuff and treated my kitten with excellent care!
Deli
The best companies in the category 'Deli'