Montréal, Canada
1025 Rue Saint-Jacques
N/A
+1 8882422100
Wheelchair-accessible entrance
I had an unexpected wonderful morning with them. As a trans person, I really never thought I could be treated so kindly here. Many people have asked me many times if I need a translator. Where to wait and what to do next are explained very clearly. Although my passport gives male hints, I was treated without any discrimination the whole time. The lady who took my picture encouraged me that I’m pretty:)Thank you very much indeed.
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The security agent Rachel is very rude to people. She literally pushed me out on the rain . She spoke nastily to me and 2 other people. Her customer service is really poor.
Inadmissible. Sous prétexte que nous étions une famille de 5, les guichets ont ignorés notre dossier en privilégiant les personnes seules et les couples. Certains sont pris en charge après seulement 20 min d'attente, tandis que de notre côté après plus de 2h sans avoir été appelé, nous apprenons que le personnel des guichets par en réunion.
Merci à l’agent Henri qui nous a très bien accueilli et très gentil !
Il sont très sociable
Deli
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