Showcase

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Mississauga, Canada

ca.shopatshowcase.com
Television Stations· Gift Shops· Home goods store

Showcase Reviews | Rating 3.4 out of 5 stars (7 reviews)

Showcase is located in Mississauga, Canada on 100 City Centre Dr. Showcase is rated 3.4 out of 5 in the category television stations in Canada.

Address

100 City Centre Dr

Phone

+1 9058048792

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

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Tom Elliott

I cant figure out the bad reviews, my son and I went today Sept 26,2020 and the 2 ladies were very attentive, warm soiled. I will definitely be coming back again. If you want to served properly treat them with respect. WELL DONE LADIES, MUCH APPRECIATED.

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Anna La

Today I had the worse customer experience and the best. I had curbside pick up order a remote light up car from Erin Mills location. The associate there only had red, which I wouldnt have purchased as I needed a different color. I was advised I could check with Square one for a different color to exchange. Upon calling and speaking to the manager, Donna, I had the most disrespectful experience. She explained during lockdown they are not doing any exchanges or returns. I said ok. Can I just buy the color I want and when lockdown is lifted, can I return the red one with full refund. She in turn advised the company only offers exchanges or store credit. I asked for an exception under these circumstances as I would never have bought the red one if we were able to shop in person. She simple told me it wasnt her fault and she couldn't do anything. I pressed further for the exception and she basically said who am I to ask for an exception when the province is under a state of emergency. Who am I?? How rude!! I am a paying customer who is supporting your employment during this state of emergency! She continuously claim it wasnt her fault and never offered any solutions at all. She could've politely suggest me to call Erin Mills back or offer to call instead to explain she couldnt exchange for me. Donna really needs to be sympathetic and work on her customer service skills. Here is an example to learn from DONNA ... I called Erin mills back and explained what happened with square one. The associate, without prompting, quickly offered a solution. He suggested he will call Dixie location to see if they have the color I wanted and since it's on his way home ... he will pick it up and bring back to Erin Mills so I can switch for the right color tomorrow. WOW! What a complete 180 in this experience. DONNA, you need to take a lesson or two from your colleague on customer service. I really hope you will learn and better yourself Donna.

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Tia S.

The sales associate was very kind, nice place for cheap pick ups

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Patrick Burke

Great place to get things advertised on TV!!!

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Fiorino Guido

good store to get all your as seen on tv items. and join the showcase club to earn great deals.

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Brittany Boyer

Phone is always straight to voicemail. I bought a massage chair cushion and it doesn't even work. So instead of being able to get help over the phone, I now have to go all the way back. You guys aren't that busy that you can't answer the phone. Very disappointed.

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Ziad Abu Haleema

Small store but pleasant sales people willing to help you out, it wasn't easy to find the store though.