Mississauga, Canada
6301 Silver Dart Dr
N/A
+18664359526
As you can see I was supposed to fly with them in May. After they cancelled my ticket due to COVID its October and I am still trying to receive a refund. The only decent airline which refunded me right away was American. Avoid Latam and TAP Portugal at all costs!!!!
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I can’t even begin to describe the headache that is latam airlines. There is absolutely no sense of customer service, their agents are very rude and have hung up on me multiple times. I’ve been calling to have my issue resolved with them for 3 weeks now and not one person has helped me. I’ve requested to speak to a supervisor or someone of authority and apparently there isn’t one. I’ve not only reached out via phone but email as well and did not receive a single reply. Needless to say I am very frustrated with the company and would never fly with them again. And to save yourself the headache I recommend you don’t either.
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