Mississauga, Canada
3356 Elmbank Rd
N/A
+1 9056722575
Wheelchair-accessible entrance
The parking is anything except \EZ\. The service was extremely slow and unorganized. We were tired after returning from a long flight and had to wait 30 minutes for the employee to find our car keys. I would have given them 1 star but gave 2 stars only because the price is affordable. Don't recommend it overall unless they improve their customer service and get more organized!!
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I had to leave my car on a short notice and didn't have time to explore other options, I was very concerned coz the place had many negative reviews. But to be honest I was helped in a great way, both inbound and outbound process was easy and the shuttle was on time both times. Staff were friendly and price was fare with no hidden fees as usually expected from similar businesses. All in all I was happy and I will be using them again in the future
I've use it for self parking only every time, and had no issues at all, shuttle included, fast and easy
Our experience with this company was less than satisfactory. We made an online reservation and, when we went to drop the vehicle off, they said they couldn't find any reservation for us. We had to do some digging to get to the bottom of the issue, but it was finally resolved. Upon arrival after our trip, we found that they don't pick up in where you'd expect them to (with all the other parking companies), but rather in the hotel pick up area at pillar S5. We weren't told this, so we waited 30 minutes in the cold in the wrong place. We realized our mistake and called to ask for pick up. It was another 40 minutes (and a second call) in the cold before they arrived to pick us up in their small, dirty 10 passenger van. We explained our experience to the driver and recommended that they put their phone number on their website. He proceeded to speak in a very condescending manner and essentially put all the blame on us and denied that we had waited longer than their guaranteed 30 minute pickup cycle. Be sure you keep your receipt/ticket for your pick up and call while you're still in baggage claim. For a 60 cheaper price, this place wasn't worth it.
Use them for the first time on September 16th 2020. I wasn't sure because of some of the negative reviews but I figured that I'll give it a chance and arrive early. I have absolutely no complains. I arrive at the location and within 25 minutes I was at Terminal 3 ( including paperwork, car parking and shuttle wait) Great service. Came back on September 20th, called the number and within 15 minutes the shuttle was there. Great service great experience, I'll use them again!
Deli
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