Mississauga, Canada
850 Dundas St E
N/A
+1 9052766900
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
This was the first time I visited Big Al’s in Mississauga (actually recommended but Petsmart since they couldn’t help me), and I would like to mention that Jessica was so helpful, thoughtful and understanding for my needs with my inquiries and situation (had to buy a Betta fish that looked like our last one that recently past away, for my young daughters). Jessica was was very sympathetic towards my needs and gave great suggestions on how she may be able to give me options on buying the fish during this lack-down situation. As recommended I sent her pictures of our old fish and Jessica was able to find 4 of her choices to the front where I could select the one that was best suited for my family’s needs. All the employees gave great suggestions while I was paying and all were cheerful, professional and made me feel quite satisfied for going to Big Al’s for my needs. I would recommend this store in particular for how well they deal with customer service, especially how well Jessica dealt with my needs. Thank you very much Andre
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Great place. I keep coming back all the time for my pet food. And i got my first chinese water dragon and after i wanted to get him a mate and they matched it perfectly for me. My guy is rudy.
Ordered online, fish, n did curbside pickup.. Their system in place is great.. 2 cashiers setup just inside the door.. Pritected w barriers between them.. Easy breezy.. I would suggest you call the store if you have something specific in mind that you want
One of the best places to buy aquarium fish at in Mississauga. The staff is very friendly and they have all types of fish there. Fresh water and Salter water fish. Look for the best fish and the fish should be active. Do not let the staff give you sick fish. Those will die when you get home. Some of the tanks do have lots dead fish and those should be removed faster to prevent any Healthy fish from getting sick too. Other than than this is the best place for all types of fish accessories. The aquuriums are at a good price. It takes some time to look for the staff sometimes. Some of the staff members don't even have their proper big Al's shirt. The 2 employees that helped me were wearing normal Clothes. I would suggest that they get 1 or 2 employees so the buyers can be helped in time when they have any questions.
I've been buying everything from Big Al's for years now, ever since I started my freshwater aquarium hobby, but I'm tired of the bad customer service and atmosphere. They have a good variety of products, but don't waste your time buying their fish. You have to buy more fish than you want in your tank because chances are at least half will die. The only fish from this place that have survived are my golden weather loaches. When you look closely at a lot of their tanks, you'll notice sick, dead and dying fish. You get treated like a nuisance by employees. A lot of them are kids that act like they were forced to get a job by their parents, and hate being there.. I've had better experiences at other Big Al's, and would go out of my way to travel to their other locations, but I just can't be bothered to do that anymore. This location is the closest to me, and it's just not worth it to me. I'd only recommend going there if you're just looking for supplies and know exactly what you want.
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