Milton, Canada
886 Nipissing Rd
N/A
+19058784132
Worst experience ever. Both employee and manager lied to us. Double booked. Left us without a truck during our moving weekend. Employee said he'll give us a \free truck\ and isk his job\ to make it up to us. With the added stress of the move, we decided to go with another company. DISCOUNT CAR AND TRUCK RENTALS ARE SCAMMERS. They have cheap rates but will say anything to get you to book with them. After telling a friend what happened, he told me this is a well known thing. They've screwed multiple people over several times. Go with the competition even if it's a little more expensive. Save the headache. If it was possible to give them negative stars on here I would. They don't deserve the 1 star!
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I have used the Milton Discount on a few occasions. The staff at the location do their very best to provide great customer service. Last week I dealt with Vincent and he was very helpful and pleasant. If you book online, you may still want to call the actual location to confirm - especially if you change / alter the online reservation - as their systems seem to be a bit off.
Run by children. Made a reservation a month in advance? They won't have it ready. Want a nice clean vehicle? Receive a car that looks like it was used as a mobile dog grooming service. Need to speak to a manager? Good luck they seem have a higher turn over rate than a house of pancakes; new recent grad in charge every other week.
The best car rental place ever. Staff are the best.
We rented a cargo van here last Saturday and it was one of the best rental experiences we have had. We booked online, price shown included mileage and there were no hidden expenses. When we arrived we were warmly greeted by Reneh. He confirmed our online booking was ready, explained in details how the deposit authorization worked and was in great spirits while helping us. Reneh walked us through the van inspection, giving us advice on how to make sure we properly inspected rentals (which we really appreciated as we do rent often). When we were done we dropped by the key off in the box as it was a Saturday. We were also helped by Amy on the phone and she was kind, happy and helpful. Thank you both to Reneh and Amy for making our experience one to write home about - we are very grateful for your service :)
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