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MEDability Healthcare Solutions

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Markham, Canada

medability.com
Medical supply store· Wheelchair store· Medical Supplies· Retail

MEDability Healthcare Solutions Reviews | Rating 3.1 out of 5 stars (5 reviews)

MEDability Healthcare Solutions is located in Markham, Canada on 5293 Hwy 7 #5. MEDability Healthcare Solutions is rated 3.1 out of 5 in the category medical supply store in Canada.

Address

5293 Hwy 7 #5

Phone

+1 9054715224

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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B

Bill Mooney

Have bought walkers and wheelchairs at this store - they're knowledgeable, helpful and usually have what I need in stock, ready to go.

J

Joseph Tam

I contacted the distrubtor for a bath lift searching for service / spare parts the person I spoke to on the phone was the rudest person I have ever talked to. She sounded annoyed that I am asking for a spare part and challenged me on why i didn't just contact the company I bought the unit from She tells me that they don't service what they don't sell.. I asked her point blank If I should contact the distrubutor and relay that information so they will stop referring leads to them. she relucuantly said I should send her a picture of the part and maybe she can help me i would avoid the company and let others know how badly they treated a potential customer. I can see that others had bad expereince and it's not a one off situation.

S

Stacey MacNevin

Horrible, horrible service, after they mistakenly gave me the wrong product and have all my information on file won't process an exchange or even look at what the issue is without the receipt making me go home and return. Who ever deals with customer service should work on educating their staff on when to be accommodating or even just to listen before referring back to store policy. This stuff is not cheap and to have such rigid and inflexible staff, particularly Rose, who was condescending and dismissive is repulsive...thinking of those seniors and people healing people who have to deal with such hoops. Mobility is certainly as issue for many. Luckily it's not for me and will definitely not be back. Had a similar experience with crutch rental there. Likely as it's in a medical bldg is the only reason it's business is still viable and likely why customer service is not a factor.

G

Gene S

Avoid any place that does not honor exchanges... Bought a sling here and was lucky and now need a harness...but won't be returning after reading the reviews. That is simply unacceptable

S

Sandra Zhou

Nice people, I came here with my grandma along with her therapist that recommends she get a wheeled walker that she can push around.

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