Vancouver, Canada
650 W 41st Ave Unit 257
N/A
+16042662301
My partner and I went to the Oakridge branch to search for wedding bands. Emily was very welcoming from the moment we walked into the store. She showed us many selections of rings, and checked our sizes as well. I didn’t feel pressured to spend a big amount or looked down upon. Since our initial visit, she has taken care of both our ring sizings, and ordering my partner’s wedding band, always with a smile and a positive attitude. Her communication was top notch - letting us know right away when everything was done and when we could come in. Emily, thank you for all your help. The store is very fortunate to have someone like you working there.
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I spoke with Mark the store manager regarding a return of a Christmas gift I wanted to return. His demeanor was rude , abrupt and unprofessional. He refused to assist with my issue and hung up on me This person should not be in a position of management let alone customer service. Very disappointed I expected so much more from a reputable company such as Birks.
Terrible service, terrible service, The salesperson focuses only on commissions, not services.
Useless customer service. I've had better service from the FedEx guy when buying online. Had to walk up to the counter and ask for attention, they made absolutely zero effort to come to us, and right off the bat suggested we find another shop. Useless.
The lady didn't seem excited or care when she was helping me.
Great place treat you like your the only one there
Great variety and fantastic staff
Deli
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