London, Canada
21 Grosvenor St
N/A
+1 5196466100
Caught violating the Long-Term Care Homes Act during an inspection 142 times from Jan. 1, 2015 to Dec. 31, 2019.
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My Mother was a resident at Mount Hope for 3.5 years. The staff were caring, kind and willing to listen. Long term care is not without its challenges, and the work load for staff members is high. Despite these challenges, our Mother was treated with respect, dignity and love.
Our mom has lived in long term care for almost four years - we are very thankful that she is at Mount Hope. There is a strong, authentic and very loving commitment to the residents here by front-line and supporting team members. There is a generosity and a kindness - a resident focus, a loving and respectful attitude which is a wonderful thing to witness. Long Term Care (like any long-term relationship or commitment) is not an easy road to walk - it involves tough choices and conflicting priorities. Our family, on behalf of our mom, is very grateful for the commitment which St Josephs Healthcare demonstrates so clearly - in large and small ways - to the Mount Hope Centre for Long Term Care.
Great staff and awesome place for your loved ones
Friend of mine has a mother who 'survived' in that place. She has a collection of obvious neglect and disregard for her mother's health she could show you. Shame. Wish I could give it a 0 star.
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