London, Canada
410 Southdale Rd W
N/A
+1 5199371417
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I usually don’t write reviews but I had to after dealing with Freddie. Freddie has been nothing short of amazing. He is an excellent sales rep who truly goes above and beyond to help his clients and guarantee their satisfaction. Freddie made the entire process of purchasing, delivering, starting up and enjoying our swim spa seamless. He was there every step of the way to answer any and all our questions. He’s very knowledgeable and very helpful. Thanks so much for everything Freddie!!
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Great selection of hot tubs and accessories. Staff are friendly and knowledgeable.
This place is horrible. I wish I could give 0 stars. Some of the staff look lost. The store was dirty and there were dead bugs around. Very overpriced and you can tell everyone working has “sales men” type scamming personalities. They don’t actually care about the customers just making money. They give people money for good reviews, that’s probably the only reason they have any. Some staff were eating and talking so loudly together about non-work related stuff, very unprofessional. I do not recommend. There is way cheaper out there and you’ll probably get better service anywhere else but here. Very disappointed in jacuzzi.
Freddy is unreal, so nice and truly caring about your needs and purchase. He followed up with us from the minute we purchased to the minute it was delivered. The store is clean and well maintained and Ashley was extremely helpful with teaching us how to maintain the tub we purchased.
4 years have passed and my Nordic dp plus tub sold from George Lucas , has been the best investment ever and still running like a champ through all the seasons. Thank you Jacuzzi team
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance