Gatineau, Canada
900 Avenue Lépine
N/A
+18194102721
avoid this plumber, estimates are off and the invoices are unclear/look like tax fraud schemes
like
Price too high compare to others company.
Called them up after I accidentally broke my shower valve. Being Quebec's construction holiday, it was very hard to find someone. Pro Secure called me back and they had a plumber within 60 - 90 minutes of my call. The plumber, Jean-François, was very professional and went beyond my expectations to make sure everything was done right. The price was reasonable. Hopefully I won't need another plumber anytime soon but if I do, I won't hesitate to do business with this company. Thanks!
This company was hired by my condo board to clean up water damage. they did the clean up fast and got rid of the wet flooring quickly, when it came time to install new flooring it took them 3 and a half months to do so. they said it was due to the tornados when our flooding happened before the tornados happened in hull. my daughter was only 2 and a half months old and was not able to grow and explore and do tummy time because they left us with a concrete floor. I called numerous times and they said they were waiting for insurance to approve the repairs when infact the claim was opened 2 days after the incident and the repairs were approved with in the following couple days. now because my daughter could not develope like she was supposed to she now has to see a physio therapist for her legs due to the fact that her muscles are not strong enough. on top of the repair did was not done properly they out trim in places that didnt have a trim before because they had to had gaps between the floor and the wall. they never finished the bathroom trim, the floor dividers ( going from floating floor to ceramic) was not done properly. the pieces keep coming out because they were not glued. they told me on multiple occasions they would come and take measurments and never showed up. they finally come to install flooring they should up at my door at 7am when everyone is still sleeping. they said they would be there at 8. then I tell them to come at 8 doesnt come back till almost 9am, then tells me that hes leaving early because he doesnt want to be stuck in traffic. I asked him if he could atleast finish what had left ( maybe 2 feet of flooring left to install) and said no hes going to be stuck in traffic. theres so much more wrong with this I could go on. DO NOT HORE THIS COMPANY.
Jaimerait remercier pro secur specialment Gabriel qui ces presenter chez moi pour le debouchage de mon drain de toilette le service a ete effectuer rapidement ma toilette a ete reinstaller le tout en dedands dune heure .Lors de mon apelle de service jai parler avec Francis qui a repondu a toute mes questions avec patience et gentillesse jai eu vraiment lheure juste.Felicitation a tout lequipe specialemment a Gabriel pour son beau travaille accomplie et sa gentillesse egalement .A lavenir je nesiterai pas une seconde pour refaire a faire avec vous ou bien vous referer.Longue vie a pro secure.Guy.
Nous avons utliser Pro-Secure pour l'installation de notre systeme de traitement d'eau. Très bien fait par Jean-Francois. Par la suite, ils ont remplacer le robinet de douche en urgence. Encore, excellent service professionel.
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