Oakville, Canada
504 Iroquois Shore Rd #1
N/A
+1 9058155252
On-site services
Thank you, we are super happy with our new hot tub!
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We recommended Leisure Industries to our landlord for replacement of pool liner, because they are local and were helpful in balancing pool chemicals over last few years. However, was not impressed with interaction regarding installation of the new liner. They left their lunch garbage in our backyard, along with the pool trim. Used my electrical cord without permission and didn't put it away when they were done with it. Pumped pool water and sludge onto our driveway. Poor communication, unprofessional attitude and poor quality installation. Liner and trim already pulling away from the wall. Owner at Leisure didn't seem concerned about the feedback told me to go contact my landlord on whose behalf I was advocating. Not recommended.
We were so please with the exceptional and personable service we received from this company. They went above and beyond to get our liner installed earlier than scheduled to coincide with pool deck work we were having done close to the same date. Jill was wonderful and helpful. The installation went smoothly and it looks beautiful. We couldn’t be more pleased.
Very knowledgeable and courteous staff. A pleasure to deal with for all my swimming pool needs.
I had a pool installed by Leisure last year. Wow was the service I received from them amazing. Jill was very helpful and informative from start to end. She informed me of the permit procedures and helped guide me through it. Right off the back she warned me dealing with the city was sometimes difficult but with her guidance it was an easy process and with any strange requests the city asked from me Jill helped me meet their requirements in a timely fashion. Once the build began Vito and his crew did a fantastic job. Every member of his crew were very professional and polite and were a pleasure to have on my property daily. My pool was built within the time frame they suggested. We did have a few days of rain which caused some delays understandably. However it was explained to me at time of purchase why one day of rain can cause a couple days delay in order for the ground to dry up and machinery to be allowed back on my property. It is an outdoor project and clearly Mother Nature is something we can't control. My family and I are very happy with how our outdoor project turned out and we now have a beautiful backyard to enjoy for years to come. The equipment and product they supply is the best on the market, my pump is so quiet my neighbour thought I never turned it on! My neighbour was so impressed with the build of our pool that he went and bought a replacement liner. His liner was just installed last week and he couldn't be happier with it and how great the installation crew was when putting it in! Would HIGHLY recommend Leisure for anything pool related they have been an absolute pleasure to deal with!! Thank you soon much Pat and Jill
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