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Maze N'Games - Laser Tag - Parcours aérien - Jeux vidéo

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Laval, Canada

Laser tag center· Amusement center

Maze N'Games - Laser Tag - Parcours aérien - Jeux vidéo Reviews | Rating 3.6 out of 5 stars (7 reviews)

Maze N'Games - Laser Tag - Parcours aérien - Jeux vidéo is located in Laval, Canada on 3281 Avenue Jean-Béraud. Maze N'Games - Laser Tag - Parcours aérien - Jeux vidéo is rated 3.6 out of 5 in the category laser tag center in Canada.

Address

3281 Avenue Jean-Béraud

Phone

+14509349333

Open hours

...
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A

Andreea Bobaru

Awesome staff and cool amenities. We were there for a children's party and they all loved it! Definitely recommend!!!

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Simona Dumitru

If there were "0" stars available for the rating I would choose it; We bought a birthday package for our son last year; the place was really dirty (left over balloons in our pre-reserved room from parties weeks before, as the helium balloons had very little air left, which takes a few weeks, there was garbage everywhere on the premises); there was no service whatsoever, took an hour before finally receiving coffee (although we were the only ones there); no one seemed to know what to do, very disorganized ; we had many lasertag sessions planned out and when we inquired about it, we found out that our son's name was scratched out and replaced with others' names; not to mention that there was a lot of garbage around on the floor, place did not look to have been vacuumed for many weeks; I had previously asked to have loot bags for participants and they completely forgot about them; they took 2 hours to prepare them for 6 kids and were only ready after the party was finished and 80 percent of participants had already left the party; I made a complaint to the owner and her answer was: "what can I do about it??"; Needless to say, NEVER going back to that place again! There are much better places to go to for lasertag!!!! We just had another b-day this year for our son in the West Island where lasertag and trampoline as well as other activities were included and we had outstanding service and wonderful experience...so please do your research; maze n'games is NOT the place for you if you want great service, great experience Andrew truly your money's worth! Beware!

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Chen Ray / Yan

Bought a package for my son’s birthday here. When purchased we specifically asked if any promotion would be available soon on Groupon or Tuango(we would have waited), Manager Maureen clearly told me no. Two weeks later that we put down the deposits, guess what, a promo is available and she refuses to adjust our reservation! Unbelievable... It feels that I was taken hostage of my deposit and the party, and they just want every penny from your pocket no matter what. The staffs were good with kids but it feels the place is badly managed, lack of professionalism and customer service. It doesn’t feel right to have a bitter taste in the mouth after a happy birthday party. Just want to share my experience so everyone is aware.

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Jason O

We had a birthday party here over the weekend for a 7 year old. We bought a Groupon package for 11 kids. Turned out to be a blast!!! All the kids really enjoyed it. We did 2 rounds of laser tag and the suspended rope maze. A success… After reading other reviews, to be honest, we were terrified. None of the problems mention were issues with us. The place was packed and we had our laser tag round at the end of the day and no issues with the suits. As for the food, we had let them know before our date what we wanted and the food was in the room, hot, waiting for us at the time requested. We even added 2 pizzas when we showed up and no issue. Yes, they are busy, but if you are organised, they will follow suit… once again, no issue with the kitchen. If anything, the kitchen people are working no-stop. Hats off to them. One thing I found to be very good, they have a video game area free to use. Our kids and some parents were hanging out there too. The one bad thing is that since they are usually busy and that clients, like myself, tend to ask lots of questions, it is hard to get through to speak to someone right away via telephone. They do care about their clients and they do call you back. Sometimes the next day. We found emails to be best after the initial contact. It is a family owned and operated business with the owner behind the counter. All very nice, warm and welcoming people. Overall, It was a great bang for your buck and we will 100% come back to spend an afternoon here.

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Anis Doula

small place, kids like it but not to many activists. too expensive.

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Julie Bottega

Had my sons birthday. Horrible service. Staff was hard to find. Consoles didn't work. Spoke to manager said she was going to call me back never did. Left message still waiting. FYI bathrooms were filthy we got the private room late, rushed kids to eat and open gifts. NEVER AGAIN!!!!!!! I have called the manager SEVERAL TIMES. She does not return my calls

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Julia O.

Attenton: unauthorized credit card charges No complaints&comments from the administrator when we paid the bill at the checkout... 4 days after the Anti customer-oriented management charged unauthorized amount 15% from bill plus. I paid 522 cad for 13 boys (gold package includes food&drinks) Children aren't allowed to drink water. There is no water tap & cooler for kids She penalize our group 75 cad for opening our 6 own 200ml water bottles with admin permission. I'm not recommend this place.

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