Langley City, Canada
6025 Collection Dr
N/A
+16045330269
After having a tire blow out on the 1 I had my car towed to Mini Langley. The staff was incredibly helpful, ordered the tire while the car was on the way, had it repaired by midday next day, and it was washed and vacuumed for me. A big thank you to Judith (I think, apologies if I got that wrong) and Joseph. You took a bad thing on a bad day and took it into an experience that I don’t feel so rough about.
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Absolutely horrible experience. I bought a used 2018 Mini Cooper 3 from Mini Langley at the end of 2020. On the pickup day, sale representative found the trunk was leaking. Since they claimed and fixed it, I decided to let it go. Just today, on my scheduled maintenance day, Mini Richmond told me this service has already been voided because the previous owner never went back for maintenance for 2 years of owning the vehicle. But before I bought the vehicle, sale representative promised all services were still intact? I guess they don’t do proper inspections and background check on the vehicle.
Just had my tire replaced. Fantastic service department! Numerous new service bays. Staff act fast and very pleasant. COVID kosher for sure! Derek and the front desk people are just awesome. I certainly plan on returning to baby my newish convertible MINI.
THE ABSOLUTE WORST. Stay away from this thievery of a service department. I have made the mistake of purchasing two vehicles from this location and the regret when it comes to having to deal with the service department for anything is immediate. They provide false information, have zero knowledge in the products or problems and are out to take your money. Its mind blowing. Its embarrassing to the MINI name quite honestly.
Kudos MINI Langley Service team! Admittedly most dealers don't encourage a backyard mechanic mentality and as a gearhead I was determined to teach my daughter to change her own brakes. The annoying software message wouldn't go away without a trip to MINI but the friendly service team was understanding and helpful. Nice to see MINI is still sticking to the original heritage of customer service and fun cars that grew this brand. Well done MINI!
Thanks MINI Langley!! I used the Charge Point free charger here to top up my eGolf on a recent trip from Victoria to Langley. I still had lots of range left, but thought I would take a break and charge up anyway. I had a good look in their beautiful showroom at lots of Minis on display. Very friendly sales staff.
Graham Johnston was the one who helped us here. Never experienced anything so great. He helped me pick the best first car, and even suprised me with a winter package once i bought the car so i’m all ready for the winter. He helped clean the inside to make sure it was all good to go before i drove off. Nothing but happy people on my end, thanks for everything. Would definitely recommend Graham!
They care of my little car. Always clean and fast on the service
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