Langley City, Canada
20300 Fraser Hwy
N/A
+1 6045147940
Toilets
Wheelchair-accessible toilet
It was a poor system, impatient doctors when recounting sexual trauma, always late, truly havent gotten anywhere with them after years if being re-referred. With covid their \help\ only gets more disconnected. The system is broken but its hard to travel an hour away when your mental health isnt well at all. I truly wish there was even a bit of improvement of not only the set up but the doctors. I got told to sleep more and less phone time. Once I got a good doctor i was finally diagnosed with PTSD and alot of other issues i clearly had going on. The disappointment in their services is there everytime i reach out to them. If youre looking for fast NEEDED treatment, this place is not it tho its basically the only option for most
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Terrible judgmental service while trying to get help. I have taken my son twice to emergency to have him refured to mental health. After only having a zoom call, we are having trouble getting papers signed for work. The gp sent us back to mental health. Had a phone call due this morning. They called first thing to leave this message .. we see that you have an appointment later in the month (follow up from zoom call) so the doctor will not be calling, goodbye. No question or choice to the earlier appointment. Never mind the reason was also stated as to the need for this morning's call. My son is trying to get help. Actually asking. His stress is climbing higher and higher as he hits wall after wall. If hes not trying to slice his wrists, he gets shoved aside, and if he does actually try?? He he will get old he should have asked for help....the system is seriously broken! Covid or not!!
I explained my issues I was having to the mental health nurse there and she doesn’t take my concerns seriously, and says I’m in need of no help. This place is an absolute joke and they don’t take people’s concerns seriously. The staff is not empathetic and should be fired.
Ironic how after visiting a mental health clinic, my mental health has worsened. It took almost a year to even book an appointment through my family doctor. This place has claimed to attempted to contact me but I never received voicemail or anything of the sort so I had to ask my family doctor a second time for another referral months later to actually get booked for an appointment. Even when my appointment was booked and I was finally there, it turns out that I wasn't actually booked because one of the receptionists messed up and didn't actually book me in the system. Don't bother with this place. I was told any help is better than no help for mental health but my experience or should I say the lack of experience I had with this place made me consider otherwise.
My honest opinion is take the time and get to know the staff they are truly caring the nurse Deanna is remarkable we spent over 45 minutes where as others have just written a note to call someone else I suffer from benzos and the addiction to these Valium Xanax is over looked as no one wants to treat them as well as Oxycontin Dr Gulak was a great listener and the only one I have found in 35 years to actually help Thank you both
That doctor Haq is out to snatch the MSP and taxpayer money. Like how many times a year does he have to go home. And why he does that how are we supposed to trust him with our citizens if he is like that if he is always vacationing out of the lower main land what's so bad here.
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