TELUS

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Kitchener, Canada

stores.telus.com
Telecommunications service provider· Telecommunications contractor· Business to business service· Cell phone accessory store· Cell phone store· Home automation company· Security service· Telephone company

TELUS Reviews | Rating 3.8 out of 5 stars (8 reviews)

TELUS is located in Kitchener, Canada on 2960 Kingsway Dr UNIT C015B. TELUS is rated 3.8 out of 5 in the category telecommunications service provider in Canada.

Address

2960 Kingsway Dr UNIT C015B

Phone

+1 5198966204

Accessibility

Wheelchair-accessible entrance

Open hours

...
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X

Xavier Martin

Amber was absolutely amazing!!! Very knowledgeable and patient with all my questions. She clearly loves her job and helping people. She explained everything in a clear and concise manner!

M

morgan power

Awesome help Im terrible with cellphone stuff they helped me upgrade no issues

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Timotei Prisecaru

The lack of product information on telus's behalf cost me significant inconvenience. I purchased a note20 ultra and an apple watch se on Sunday with the promotion at the time. I was undecided about the smart watch between apple and Samsung but after the representatives advice I purchased the apple watch though I own no apple products. When I attempted to connect the apple watch to Samsung and after doing my research I discovered they are incompatible. When spending this sum of money on technology I logically expected to receive the notification that the 2 products I purchased simultaneously were incompatible which I had not. In hindsight this looks like an unjust upsell. In an unregulated market I would pass as a ill prepared customer. At a cellular service retail location this passes for a terrible customer experience. I have been refused an exchange which I still hope telus will change their mind about. Im with telus to stay but I've an apple watch I cannot use!

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Jaavon Nelson

Natasha was great very Patient answered all my questions. Highly recommend this store

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Eva A

Rude and boarder line mean staff! They lost a great business customer! No proper knowledge of products and we felt we were rushed out of the door!

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Sandra Marques

Natasha was fantastic setting up the my new account. She explained everything in detail and answered all my questions

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james Morlock

Natasha was wonderfully patient, knowledgable and no heavy sales pitch. Thank you so much!!!

H

Hazel Williamson

Amber was Amazing and extremely helpful! Thank you so much