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Fowler Tire and Automotive Center

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Kitchener, Canada

fowlertire.ca
Tire shop· Auto electrical service· Brake shop· Car repair and maintenance· Oil change service· Vehicle inspection· Auto repair shop· Car repair and maintenance service· Mechanic· Transmission shop· Wheel alignment service

Fowler Tire and Automotive Center Reviews | Rating 4.1 out of 5 stars (5 reviews)

Fowler Tire and Automotive Center is located in Kitchener, Canada on 696 Fairway Rd S. Fowler Tire and Automotive Center is rated 4.1 out of 5 in the category tire shop in Canada.

Address

696 Fairway Rd S

Phone

+1 5198940550

Service options

In-store pick-upIn-store shopping

Amenities

MechanicToilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Oil change

Open hours

...
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J

Jerry Vernhout

I was at the hospital all day visiting my wife, got in the the car and the tire pressure monitoring showed one tire down 6 psi. Dropped in to Fowler's at 4:30 as I have been dealing there for years. They were jammed up doing winter tire changeovers but they said no problem that they would stay later to get it done. I always go to Fowler because of their outstanding commitment to excellent customer service. Thanks again!

M

Morzale

Great experience. Went in to get a screw out of my tire and get it patched. Squeezed me in a timely manner. Service was great. Will come back for future services.

S

Samuel Espindola

Update: Changing my review to a 4 star. After the incident they called me back determined to solve my issue. They suggested they take a look at the car again. This time, they found (and showed me) that the previous balance service that had been done (elsewhere) was totally off. I requested to have them balanced and it solved the issue. Kind of disappointed that their employees didn't go the extra mile in looking in to this first time around. But glad they called me back and figured the problem out. (Original Review): Very disappointed with the whole experience. First when I called in to book an appointment, they asked if I was going to be leaving the car or waiting for the service. I said I'd be waiting. When I get there the very next day, they inform me the waiting room is closed due to Covid. Why are you giving the people the option of waiting? Shouldn't you inform about the waiting room over the phone? But that was the least of my problems. Soon after the alignment service I went on a road trip to Montreal. As soon as I went over 100km/h the steering wheel started to vibrate (this wasn't occurring prior to the service). Additionally the car was pulling to the left more than it was prior to the service. The very reason I went in for service was because the car was pulling to the left. I wrote them an email expressing my total dissatisfaction. They called me the day after and basically started making assumptions saying it was due to my tire that went bad or a pothole I hit. I emphasized that this was not happening prior to the service. Then he went on about the many dealers that they do service for as if to impress me and blame my car. At no moment in time did he say, bring your car back, let us have a look and see what's going on. I feel like I was ripped off. I believe anyone who gets any service done to their car expects some kind of improvement. It's very disappointing to get your car serviced and get it back in a worse state then when you dropped it off.

S

Stelian Stan

During a wheel alignment they hit my car but of course no one will assume the responsibility. If you decide to use this shop, check your car before leaving the shop.

M

Mark Blaney

I appreciate your honesty,fairness and professionalism each and every time, I would've done this a long time ago but just learned how to post a review this afternoon,lol, thanks very much again for working with me on the new snow tires today

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