Kitchener, Canada
447 Frederick St Unit 301
N/A
+1 5197419281
We were so happy to have Bob and Tracy Eggett to prepare our US back tax returns. They were very professional and reasonably priced. The new owners have been \working\ on 3 years of returns for us over the last 3 years. I have spoken to the new owner who prepares the taxes many times. I have also talked to his support staff many many times. Nothing has been done and they give me excuses every time I call. I would tell anyone who needs to file a US return to find someone else. This is the worst service I have ever received from a company! Avoid at all costs.
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I am Canadian living abroad, and have been renting out my house in Canada through a property management company. I file my income tax return in my country of residence, but found I needed to file non-resident returns for my rental income with CRA. On a visit to Canada, I was referred to Eggett Tax services, and was very pleased with their friendly informative and efficient service. Some time had passed before this, and I had three returns to do. After filing, I got a letter from CRA warning me of the consequences of filing late, and a confusing paragraph suggested that they might be withholding my refunds. I sent the letter to Eggett, and Bo spent the better part of a day, chasing down an explanation from the CRA. All was in order, and I have received my tax-refund. Great job Eggett!
Excellent service, knowledgeable staff, prompt attention. My family has used Eggett for years, the team here has always been excellent in preparing tax returns, providing great advice and overall excellent service. Would recommend to anyone.
I went to Eggert for about 3-4 years when owned by Robert Eggert. They should have sent out a notice of change of ownership. I made an appointment for 3pm and showed up at 2:50 and was put in the que. i waited till 4:50 and never had anyone tell me it would be so long. The new owners were coming back and forth and they were working but eventually I picked up my paperwork and went somewhere else. I had my taxes done the same day by 6:30. It took 20 minutes. There were no apologies or anything offered while waiting. Service is not as it use to be. Even if they had called to rebook I would have preferred that.
I have been a client along with my family, for years! Even with the recent change of ownership, Eggett Tax Services offers excellent, speedy turnaround on doing tax returns for a very reasonable price, as well as outstanding customer service as well. Thank you today to Petar for the very quick response to my request. I felt valued as a client and am always impressed with the professional care and service, as always.
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