Jasper, Canada
406 Patricia St
N/A
+1 7808523654
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I could not be happier with the service I received from the staff at this store! I was in need of a Planks pullover, that does not ship to Canada, except to a few stores, Jasper Source for Sport being one of them. Not only did they always pick up the phone on the 1st or 2nd ring, but each staff member was pleasant and helpful. I spoke with Shane, Mark, Ann and manager Doug, they were all there to assist with getting this pullover for my daughter and shipped to Victoria. Our daughter knew that Planks did not ship to private residences, so was absolutely thrilled and surprised when she received her gift in the mail. They all went over and above to make this happen! Thank you!!
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Wow! What a rude greeting by the old guy in the pack of sales guys! Very unhelpful! Thankfully that experience gave us the opportunity to go to Totem where the sales gal was warm and friendly finding us the ice cleats needed for our Canyon walk!! Cheers to Totem!!
Very friendly and supportive staff. I went in when they had their morning rush on Saturday morning. I asked if they have a bike box that I can have since I need to box my bike to get it on the shuttle to Lake Louise. They were too busy so I went back to my hostel and when I came back, the staff said he didn’t forget about me and he will go check for it right now. He told me they have 2 boxes and they charge 15 for a bike box. I was hesitating but his manager told him to just give it to me. That was very nice of him. Since my hostel is right next door, I had to take my bike back and the manager helped me taking off the pedals and showed me how to do it and how to put them back. I had to come back one more time because of my multi tool fell apart so I had to borrow theirs to remove the handlebar. All 3 times, they were very helpful and friendly. They asked about my bike trip and my time in Jasper. I would definitely recommend this place. I didn’t make any purchase but it seems like they get a very good collection of bikes and accessories.
I love stopping here whenever I’m in town. They have everything you need to get on the trails or the hill. The staff are knowledgeable and friendly, typically going above and beyond to help you out. Great little shop!
Living in town, I've always trusted the gang at source with my skates, sticks and riding gear. So when I decided a new bike was needed I popped in to see what's good. Within 10 minutes I'd already been shown the bike of dreams, picked from Marc who owns one already. I came back in the day after purchasing it smiling ear to ear and ecstatic! It was everything I wanted and more....for less !! (So that goes towards new pads, so I can ride more naturally) 10/10 would reccomened to anyone looking for amazing service, a great range and stellar staff
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Wheelchair-accessible car parkWheelchair-accessible entrance